Theories
Quality
Leading, Managing & Following
All The Things
100

A __________ leadership theory makes decisions for the group, motivates by coercion, communicates down the chain of command.

Autocratic/Authoritarian

100

Core of concern in any healthcare organization is

safety

100

______ tend to influence by inspiring and enabling through advice and counsel

Leaders

100

Emotional intelligence is the ability of an individual to

perceive and manage the emotions of self and others.

200

A ______ leadership theory includes the group when decisions are made, motivates by supporting staff achievements.

Democratic

200

Cultural competency is

ability to understand, appreciate, and interact with people from cultures and belief systems that differ from your own.

200

Effective _____ depends on knowing, adhering to, and improving processes for efficiency and effectiveness.

`management

200

A sentinel event is

a serious, unexpected occurrence involving death or severe physical or psychological harm.

300

A _____ leadership makes very few decision and does little planning. Motivation is the responsibility of the individual staff members.

Laissez-faire

300

As a registered nurse, you too are a risk manager. Your responsibility of risk management includes

identifying and reporting unusual occurrences and potential risks.

300

The effective _____ is willing to be led, to share time and talents, to create and innovate solutions, to take direction from the manager, and to role model confidence and professionalism

Follower

300

What is the best practice for standardized communication between healthcare providers?

SBAR

400

The goal of the Complex Adaptive Science theory is

Goal is to examine a problem through multiple lenses.

400

Quality management focuses on

improving systems and processes within a facility/organization to enhance customer satisfaction, promote innovation, and engage employee.

400

VUCA stands for

Volatility

Uncertainty

Complexity

Ambiguity

400

The quintuple aim consists of

  • Enhance patient experience
  • Improve population health
  • Reduce cost, cost containment
  • Improve work environment to decrease healthcare provider burnout
  • Advancing health equity
500

The term complexity in CAS or complexity theory refers to

ways systems adapt and function.

500

The Future of Nursing 2020-2030: Charting a Path to to Achieve Health Equity is a report published by the National Academies of Sciences, Engineering & Medicine advances what?


issues of diversity, equity, and inclusion as central to quality and safety.

500

Leading, managing, and following ARE OR ARE NOT institutionally role-bound concepts.

are not
500

You are a new graduate nurse employed in a small community hospital. You notice practices which seem to be very physician driven and patients have little input into their care. What is the best approach to use for improving care in this setting?

A. Do nothing

B. Share with the physician the recommendations from various sentinel reports published by NASEM (formerly IOM)

C. Share with team members what is known about the aims of providing health care

D. Report the team members to CNO

C. Share with team members what is known about the aims of providing health care

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