Timeframe
When is FNP created?
With the family in the 1st Parenting session
What is a mandated reporter?
Someone who is legally required to report suspected or known abuse
15 minutes
When should intake meeting be complete?
Intake meeting will be completed in-person within five (5) business days of referral receipt.
How long is continuation?
12 weeks (can be completed twice for open cases only)
How long do you have to upload Parent Assessments?
7-10 days
What approval is needed to move forward with client closure? (2)
What is coverage procedure?
Management needs to be made aware prior- document NPP's attempt to if unable to obtain coverage
When should 1st Parenting session be completed?
Within 72 hours of the intake meeting, weekly thereafter.
How do we obtain reassessment if client previously completed?
Requesting from CW or Family connections with ROI
Referral recieved:what 2 initial contacts are to be made and how long do you have to complete?
2 business days from receipt
What two steps should be taking when NPP needs to cancel?
Notify management by 8am when calling in sick, attempting to find coverage first.
What are 2 steps at to be taken at the time the client cancels observation, reporting no visit.
Confirming with SVO and notifying management
What are the steps 3 session and time frame for each?
Parenting session, observation, debrief
How long do you have to respond to management and HR?
24 hours from received correspondence on working days.
What is no contact/ in person contact procedure?
Completed no later than day 5, 3 drop in: 2 consecutive days at different time of the day.
What should be completed within 5 days of NPP receiving case assignment?
Notify NPP Supervisor of attempts, progress and/or scheduled intake meeting.
Name the Two steps to be completed week 15
Parenting Reassessments & Reassessment Summary report
What are the two parts of midpoint?
In person completion with client. Phone call completion with CW.
Difference between DCS Oversite and Without oversite?
Open DCS case vs. closed DCS, no involvment
How many days do you have to complete Discharge Summary report from closure date? What is step after you add to file?
2 days- email CW
Name 4 things request at initial outreach to DCS?
Name 3 parts of documentation completed weekly for client.
WPR, Program Summary report, FNP.
Client cancels week 2 weeks in a row, 3 people should be made aware of lack of engagement:
client, case worker and supervisor.
What is process for requesting extension? When can you continue to work with client?
Emailing case worker requesting extension. You will receive an email from Supervisor with approval.