FC KNOWLEDGE
TELLER KNOWLEDGE
PRODUCTS & SERVICES
CW KNOWLEDGE
CU ESSENTIALS
100

What are the wire transfer fees for domestic and international?

Domestic- $14

International- $37

100

What info is needed for CTR?

Full name, date of birth, SSN, occupation, address.

100

When can we take a check that has a discrepancy?

If the difference is $5 or less

100

Which CW employee is from Minnesota?

Myrka 

100

Name the EVOLVE values

Excellence, Volunteerism, Openness, Loyalty, Vulnerability, Empathy

200

What is the BIN for Platinum credit cards?

4741

200
How can you avoid gift card fees?

By having a dividend checking account

200

What is minimum balance required to earn dividends?

$100

200

How tall is Jessee?

5'9.... AND A HALF

200

What district are we in?

ABQ Metro West

300

When is a beneficial owner form necessary?

When opening a new membership, adding sub accounts, removing/adding signers ONLY for LLC, Partnership, Corporation

300

Non Member comes into branch to cash check unhappy with $4 fee. What would we recommend the non member to do.

Establish a savings account to avoid fee.

300

What is the highest earning account or CD we offer and what is the dividend rate?

3 months 4.75%

300

Which CW employee has been with the CU the longest? Name and length of years

Jorge 18 years

300

Name the community rewards categories

Community support, education, the arts, environment and wildlife, health care

400

What documents are required for out of state third party purchase?

DL from buyer and seller, POA from buyer and seller, registration, title or payoff letter if currently financed, binder of insurance, TTL, emissions and VIN inspection.

400

What is the fee for shared branching if within Nusenda limits?

$2

400

What is the early withdrawal penalty on a 60 month CD?

18 months of interest

400

Who is the last standing CW OG?

Alicia

400

What is the 2nd A in the 5 A model?

Ask

500

What docs are required to open a corporation business account?

Articles of Incorporation, EIN, drivers license, registered and in good standing with NMSOS. 

BONUS- Bylaws or corporate resolution if authorized agent isn't specified

500

How much is one box of dollar coins?

$1,000

500

What documents are needed to open an estate account?

Letters of administration/letters of testamentary, death certificate, EIN

500

Which employee got into an accident and totaled their car during their first day of training?

Brandon

500

Who is our EVP?

Michelle Dearholt

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