match:
1.measurable
2. statutory
3. continuous
a.requirements
b.improvement
c. objectives
measurable objectives
statutory requirements
continuous improvement
make passives:
External auditors come to our company to do our quality checks.
We are dealing with this matter at the moment.
The HR manager has just found the customer portfolio you have been looking for
Our quality checks are done by external auditors.
The matter is being dealt at the moment.
The customer portfolio you have been looking for has just been found.
Think of at least 3 different personalities/characters in your team you might have to deal with as a manager?
a bully
a team player
a maverick
a workaholick
get_well_
burn_
settle_
get on well with
burn out
settle in
explain:
planned/built-in obsolescence
planning or designing a product with an artificially limited useful life
which expressions you would use:
Our new manager does not.........with anyone. It's important to have a good relationship with your colleagues.
Once I have......I'll understand, feel comfortable and happy here.
get on with
settle in (settled in)
The car serviced last month?
Is the car going to serviced next year?
The car should be serviced last month.
Was the car serviced last month?
Is the car going to be serviced next year?
The car should have been serviced last month.
What does:
pass the bug
pull your weight
mean?
to blame someone or make them responsible for a problem that you should deal with
to do your fair share of work that a group of people is doing together
pull____
let___
take _ granted
together
down
for
explain:
in the eye of the beholder
a matter of personal opinion
think of expressions for:
working with the budget you have, understanding where your money is going and creating financial stability you must ____to your budget.
stick to your budget
finish:
I regret what happened. I (should do) things differently. Things (might be) different if I (be) so stupid
I should've done
might have been
hadn't been
Think of people involved in a project?
Name at least 3 we have identified
Sponsor
project manager
Project team member:
End user
Key stakeholders
those expressions have been mixed up:
struggle an end in itself
take TQM quality scheme
adopt something for granted
become to keep up
struggle to keep up
take something for granted
adopt TQM quality scheme
become an end in itself
explain:
fit for purpose
Something that is fit for purpose does what it is meant to do
think of the collocations:
-compulsory rules imposed by the government
-a flaw in a product cased by a poor design
statutory requirements
design fault
match:
1c
2b
3a
Can you think of at least 4 stakeholders with different ideas of quality we have identified?
end user
quality auditor
process and design engineer
Marketing manager
what are the nouns of these expressions:
specify
tolerate
rely
specification
tolerance
reliability
explain:
take the blame
take the blame for something, you say that you did it or that it is your faul
meet/reach/set
..the deadline
...our targets
....the next milestone
meet the deadline
set our targets
reach the next milestone
situation:
1. He didn't get the job. He couldn't buy a bigger flat.
If.....
2. You didn't say you were sorry. She left.
If...
If he'd got the job, he could've bought a bigger flat.
If you had said sorry, she wouldn't have left.
What are the 4 stages of team development we have discussed?
A:Forming
B:Storming
C:Norming
D:Performing
define:
shoddy
flawed
flimsy
badly made or done
not perfect, or containing mistakes
badly made and weak, and therefore easily broken or destroyed
explain:
to go in circles
do something for a long time without achieving anything