Who
This group provides guidance to managers on handling performance concerns, misconduct, and policy violations
What is the Employee Relations team?
This formal request typically includes an employee's job title, dates of employment and employment status and is issued upon request to help with loans, rentals or immigration verification
What is an employment verification letter?
On average, it takes 3 weeks.
What is the average onboarding time?
How do supervisors/managers request a salary increase?
What is a PAR?
This team is responsible for identifying and addressing gaps and needs.
Staff Development & Training
What does LMS stand for?
Learning Management System
When an external auditor arrives unannounced at our residential site, our team must respond within this time frame to provide documentation.
What is two hours?
This is where ER guidance can often be found to support managers in addressing issues
What is the Employee Handbook?
This role reviews unemployment documentation, crafts responses, coordinates witnesses for hearings and ensures all claimant information is managed within strict deadlines
What is an HR Coordinator (Shana)?
This HR function supports managers and staff by addressing workplace concerns, conducting investigations, interpreting policies, managing performance issues, and ensuring fair and consistent application of company standards
What is Employee Relations?
6 month stage in the employee lifecycle when the ER team might be involved due to fit, behavior, or performance issues without progressive discipline.
What is the probationary period?
How do you gain access to the 12th floor without an ID?
What is "you don't"
Investigates allegations of abuse and neglect of individuals with special needs in New York State
What is the Justice Center for the Protection of People with Special Needs?
A team that is functional, trusts one another and has a shared fate is what kind of team?
What is an accountable team?
What system was launched in the summer of 2023?
Relias - The Learning Management System
How do managers/supervisors request a training need?
What is a Training Needs Request via ServiceNow?
In 2024, an NYF annual event was renamed in honor of this person to better reflect it's purpose and the values it celebrates
What is the Sr. Carol Barnes Mission Awards
The number of staff that voluntarily leave within a year compared to the total number of staff for the entire agency
What is turnover?
An employee ignores and hopes a problem will go away, talks about the issue with other team members behind the back off.... and asks the boss or HR to take care of it
When are you not being an accountable team member?
Two systems that were implemented to enhance efficiencies.
What is iCIMS and Relias?