Command Structure
This role maintains oversight of response strategy and priority across the service territory.
Who is the Area Commander
The system of record for internal and external line resources during emergency response.
What is ARCOS
The Electric Utility Emergency Response Plan is required to be updated and filed annually by this date.
What is December 15th
The Operations Section Chief has this number of direct reports in a fully activated ICS structure, per the current ERP.
What is 8 (+)-- Wires Down, Transmission/Distribution, Vegetation, Substation, OMS/ETR, FCC(s), Pole Setting, Utility Field Coordinator
This role may be the first and only role activated at the division level to support response.
Who is the Incident Commander
This role supports acquisition of line resources at the request of the Area Commander.
Who is the Contractor Coordinator (Area Command Planning)
The February 2026 filing of the ERP removed this call requirement from the NYSEG & RG&E ERP.
What is the IC Telecommunication Partners Conference Call
This position manages the Circuit Information Coordinator role during response.
Who is the OMS/ETR Branch Director
This section of the ICS structure is responsible for gathering and disseminating incident situational information for each operational period.
What is the Planning Section (AC and/or IC level)
Per NYSEG & RG&E 2026 Contractor Guidelines, this is the ratio of diggers to bucket trucks that is not to be exceeded without an explicit request.
What is 1 digger:10 buckets
NYS PSC requires NY utilities to include this number of event classification levels in the Electric Utility ERP.
What is 3
An Operations Section Chief escalates a request for additional resources/support to this role during emergencies.
Who is the Incident Commander (or LSC)