FA
Shields model is to offer copay assistance.
if a patient's copay exceeds $5.
What is the Smart Phrase for sending message to patient?
.contemplate
If Pt onboarding multiple meds.
add meds to refill card.
Do we release Lockouts?
No, drop baton for PSA
Cut off times for First Fill for refrigerated medication?
Same day delivery cut off is noon, Next day cut off is for 3pm
RXPAP: We cannot help patient with Rxpap.
if they are not filling with NYU.
What is the smart phrase used to document consent for financial assistance?
.FAconsented
If patient has consented to FA...
Card stays in onboarding until FA is secured
Pt has consented to FA
We would not release the Rx until FA is secured.
NYUSP contracted to Ship to...
Connecticut, Florida (no Aetna), Massachusetts, New Jersey, New York, Pennsylvania, Rhode Island.
Patient pickup time at pharmacy...
9:30AM-4:30PM