Registration
Class Reminder Calls
Volunteer Hours & Scheduling
More Registration
Potpourri
100
When entering a registration, first check this to make sure all information is up to date.
What is Contact Information
100
This is when class reminder calls should be made to members without email addresses.
What is 2 days before the class
100
All volunteers should remember to enter these into the database at the end of each shift worked.
What are volunteer hours.
100
Remember to do this to all credit card #'s written on registrations.
What is black out the credit card #.
100
This is the location where donated computers are to be dropped off and picked up for the Recycle My Computer program.
What is The Bethesda-Chevy Chase Regional Services Center
200
If a member is called from a waiting list, they must do this before they are enrolled in the class.
What is pay for the class.
200
When making a class reminder call it is important to inform the member of these 3 things about the class.
What are date, time and location.
200
All volunteers should remember to put this on at the beginning of each shift.
What is their name badge.
200
This is where check #'s, processing fees, classes and any other necessary information should be documented when entering a payment in the database.
What is the reference area.
200
Before taking an intermediate or advanced computer course, an OASIS member must first complete this.
What is the Computer Self-assessment quiz.
300
This should be included at the end of any note that you write on a registration form.
What are your initials and the date.
300
This is what the letters DNC mean when written next to a member's phone number.
What is Do Not Call.
300
If you need an as-needed volunteer to cover your shift, you should call or email this person, the volunteer coordinator.
Who is Sylvia
300
Always remember to do this after entering a payment in the database.
What is SAVE!
300
These are the 3 items that OASIS asks its members to refrain from using/consuming while in the OASIS classrooms.
What are food, drinks and cellphones.
400
This is the procedure if a member overpays with a check by more than $10.
What is 1. Call the member to ask for a credit card # or new check. 2. Void and return the original check. 3. Make a note of what you did.
400
This is the only time when members with an email address will receive a call about a class.
What is if the class has been cancelled or rescheduled.
400
Weekly volunteers should write their name on the calendar at least this far in advance.
What is one month.
400
This is the procedure if a member overpays with a check by $10 or less.
What is Enter the check and leave the overpayment as a credit on the member's account.
400
This is the system for checking out books from the OASIS library.
What is the honor system. No formal checkout is required.
500
This is the name of the online system for class registration.
What is MyOASIS
500
This roster is used for making class reminder calls.
What is the Roster with email
500
This is how weekly volunteers should mark the calendar on days when they can't work their scheduled shift.
What is write "out" in red next to their name.
500
This is the procedure for returning a check to a member.
What is 1. Void the check 2. Make a copy 3. Return the check to the member by mail 4. Make a note of what you did
500
This is the procedure to follow when you receive a new Recycle My Computer application.
What is 1. Enter the application in the Recycle My Computer database 2. Date and initial the application 3. Give the application to Leah or Marcy
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