Intake/Exit
Case Management
Housing
Boundaries & Safety
Community Resources
200

Our HMIS Manager Karen B needs to be notified of an Intake or Exit within this timeframe

What is within 24 hours; no later than than 36 hours? 

(HMIS requires within 48 hours, but we need to give Karen time to do her job.)

200

Case management goals are set by this person.

The client. 

200

General Housing Applications need to be completed within this timeframe.

What is the first week. 

200

In the case of a fire, staff is to do this. 

What is... Stay calm. 

  • Call 911/ Notify the Director

  • Staff and Volunteers are authorized to use the portable fire extinguishers.

  • grab medicines, Emergency crisis folder and Guest list if possible. (Do not delay evacuation)

  • Guests and staff meet in the front lawn /If for some reason the front lawn is not safe, evacuate across the street to the neighboring parking lot.

  • Take attendance

200

A meeting should be scheduled with this person from here if they are seeking employment. 

Who is Sara at MIWorks!

400

The forms for Intake can be found here. 

What is...

Unprinted: Numbered in the intake Folder in the Drive. 

Printed: In labeled Intake folders on the brown shelf; there are also copies in the locked cabinet.

400

Necessary tasks to be completed for the day can be found and/or added here. 

What is Trello?

400

This is a specific housing voucher for specific units in specific apartartments for specific targeted populations. 

What is a Project Based Housing Voucher (PBV)?

400

Outside of the shelter, guests can have relationships with staff after this time period.

What is 6 months?

400

If a client has a disability and they have not yet applied for SSDI they are eligible for this program.

What is SOAR (SSI/SSDI Outreach, Access, and Recovery)? 

600

The most important info on an Exit is this. 

What is the date and time?

600

Reviewing client's past goals and notes, as well as guided tasks need to be done at this time. 

What is before the case management meeting. 
600

This is our pdf filler for apartment applications. 

What is DocFly?

600

If someone comes back to the shelter intoxicated, the guest is to do this. 

What is go to their room and not engage with anyone?

600

A client has a disability and is seeking employment they should be referred to this service. 

Who is April with MRS (Michigan Rehabilitation Services) at MIWorks!

800

A two adult household needs two individual intake documents except for these two.

What is the Family HMIS Intake and the Family VI-SPDAT?

800

The format for Case management notes is located in this document and includes date, day of stay, goals, notes, CM name, and next appointment. 

What is the Case Managment SOP?

800

The directions for sending out Apartments Applications can be found here. 

What is in the client's Trello apartment card?

800

The Generator SOP is located here. 

What is in the Red Emergency Binder at the top of the wall files between the sliding door and the office exit doors? 

800

The birth certificate, social security card, and state ID standard operating procedures can be found in this document.

What is Vital Document SOP?

Located in folder 7.Case Management under SOP folder in the Drive.

1000

Post Intake Traci from NEMCSA needs to be emailed these two documents.

What is the Client's Verification (Letter) of Homelessness (VOH) and the Combined (HMIS) ROI?

1000

SMART goals are defined as this.

What are Specific, Measurable, Achievable, Realistic, Timebound?

1000

These 5 management companies have apartment complexes in Roscommon County.

What are Red Oak, Stratford, GLD, KMG, and PK?

1000

Giving rides, phone numbers, and loaning money in emergencies is expressly...

What is Unacceptable?

1000

This is a credit building loan tool for domestic violence survivors.

What is the NNEDV Independance Project?

National Network to End Domestic Violence

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