Any Time, Any Place
You're way out of my local area.
"I completely understand. Many customers visit us because they trust our competitive pricing and exceptional value. If we can provide the right solution for you, when would you be able to stop by?"
"I'm just looking. I'm not ready to buy."
"No problem! I would be happy to have you stop in for an information session. It's smart to gather the information needed for such a big decision. However, the only thing you can’t do from home is drive the vehicle. What time today are you free to stop in to check out the vehicle in person, so that you can make an informed decision when you are ready? Does this morning or later in this evening work best?"
I don't have time to come in.
"Your time is valuable, and we’ll make the most of it by preparing everything in advance. Let’s set a tentative time that works best for you so we can ensure a quick and efficient visit."
I’m shopping for a friend/family member.
"That’s great! We make the process easy by showing the best options tailored to their needs. When can both of you stop by to explore what we have to offer?"
I can't come in until I get numbers
"I’ll be happy to have a Specialist go over those numbers for you. If you are happy with the numbers, what time are you able to stop in?"
"The vehicle I’m interested in isn’t in stock."
"I understand. While that vehicle may not be here, we can show you similar options and even help you customize an order to your exact preferences. When can you come in to explore these alternatives?"
I hate wasting time at the dealership.
"We get it—your time is important. By setting an appointment, we can streamline your visit and save you hours. What time today works best for a quick, focused session?"
"I need numbers on this specific vehicle."
""We can provide the numbers you need to help you feel confident in moving forward. When would be a good time to visit so we can finalize details and review your options?"
I can’t set an appointment because I don’t know my schedule.
"We want to make this easy for you. What I'll do now is send you a text so that we can connect if it there's a better time that works for you. Let’s schedule a flexible time that can be adjusted as needed. This ensures we’re ready when you are and saves you waiting time. What’s the best tentative time for you today?"
"I’m not ready to commit yet."
"That’s completely fine! Stopping by allows you to gather all the information you need and experience the vehicle firsthand, helping you make an informed decision when you’re ready. (We can even provide you with reconditioning reports and a market analysis) When can you come in to take the next step?"