There's an App for That
Provides easy-to-access, on-demand segments that include the best-of-the-best speeches and classes recorded at Company-sponsored events
Mary Kay Mobile Learning
I use XYZ and do not want to switch
XYZ, I totally understand. You are under no obligation and I would love your opinion. Is there any reason we couldn't compare the 2? I think it would be fun!!
I don't know enough people
Typically we start with our friends and family to get some good practice, but I can tell you, we don't build a busines off of them. They usually want to know 1. what's their discount? 2. What are they getting for free? IF I could show you how to turn one client into 5 clients/ opportunities - would you feel better about not knowing many people? **Start with friends and family, then teach how to build referrals. If you are coachable we can teach you new ways
I don't think I would use this
Tell me, how does your face feel? You saw and or felt a difference. right? Great. Maybe start with a cleanser. Takes a minute to use. or Well you might consider this down the road.
My friends are partied all out. Let's wait a few months. I don't want to bug them to come to another party.
XYZ, I totally get what you are saying but maybe if you invited your nextdoor neighbor or family from out of state, old friends... this is virtual and we can do it any time and anywhere. They will all love to get together!!
Manage your customer list and order info in one easy-to-access location.
Mary Kay myCustomers+
I don't do parties
That's good. I just wanted to treat you to a virtual beauty experience and catch up! When would be a good time for you? Weeknight or weekend?
Don't have enough time.
How much time do you think it takes to dedicate to a Mary Kay business?
The beauty of this business is that it fits right into our busy lives. Lots of ways to earn money, we sprinkle it in where we can. The things that make us busy are actually the things that help us network and build our business. If I could show oyu how to sprinkle this business into your life without missing a beat, would that interest you?
We teach time management.
I just want a lipgloss
Great, let me ask you this, of the skincare you tried today, what was your favorite step? How does your skin feel? If time and money were no object, what would you want in your bathroom tonight? Go from there!
I don't know anyone to invite?
XYZ, it has never been easier to invite a few friends!! Since this is done virtually you can invite friends from all over. Lets brainstorm... Coworkers, etc and keep offering suggestions until she starts thinking of people.
Your customers can shop, watch product videos and share with friends and family on Facebook – directly from the app!
Mary Kay eCatalog
Too Busy
I totally understand. This is something that takes 30 minutes with no strings attached. It is a complimentary beauty kit that comes right to your door and is done from the comfort of your own home. We pick a time to meet on zoom or FB and have fun. No need to get dressed up, clean your house etc... Does a weeknight or weekend work?
I have to talk to my spouse.
What do you think he would say? What are some questions or concerns he might have?
I don't have the money
What's most important to me is that you had a nice time and look and feel good :) If money was no object or you could have your favorite products for free, what products would you like. (create a wish list) Go on with a payment plan OR After she give the objection, say, I was hoping you would say that because I think you would be an incredible virtual hostess! Refer to her referrals and explain the hostess program and simple easy next step!!!
My friends don't have any money? I do not want to waste your time.
XYZ, I understand. I am not sure if you are aware that our products are a third to half the price of department stores. There is never any obligation to buy and I would love their opinion. If they do find items they love, I can show them how to earn them for free or at a discount.
Customers can easily create makeup looks from the comfort of their couch by swiping through countless color combinations on their own face, eyes and lips.
Mary Kay MIRROR ME
Daily Double
No money to buy anything
XYZ, I totally understand. This is something for you to enjoy and I would love your opinion on the new products. (or our x line) If you do fall in love with anything we can create a wish list and go from there. No big deal.
Interest free payment plan, hostess rewards, who is your santa, birthday deals etc
DAILY DOUBLE
I don't have the money to start
I totally understand. But, if you don't start an MK business, what is your plan to earn the extra money you need and give you flexibility and residual income? When will you in a the position to purchase the starter kit?... When is payday? Borrow it, Sell something you don't use anymore, Payment plan
I need to think about it a day or 2
I totally understand. That is what is so great about our products! They have a 100% money back guarantee. You are at ZERO risk. Then proceed to sell her
Let's wait until.... ie- after the holidays. I do not think anyone will want to come.
XYZ, that is why we want to do it now! It's a pre holiday get together! Get ideas for new holiday color looks, gift ideas and girlfriend time!! They will think it is an awesome idea!
This app acts like a personal assistant by scanning your customers skin and making personal skin care recommendations.
Mary Kay Skin Analyzer
The last time I tried Mary Kay it broke me out!!
I am so sorry you had that experience. When was that? Then you can discuss the options based on when it was and what product(s). Was it a random sample or she actually bought product, was she working with a consultant? Since everything has changed so much, is there any reason you would not want to give it another try? Even on the back of the hand?
"If I'm going to do this I want to be ALL-IN"
What do you think ALL-IN looks like? Help them define All-IN on their terms
I just bought XYZ and have to use it first
XYZ, I totally understand, let me ask you this.. what exactly are you using... let her list and you can look at the holes in what she is using and offer her that set... ie. no exfolliant - you can share what ours does that she tried and why she may like it... or gift ideas or self care items
PUT TOGETHER A FOLLOW UP SYSTEM TO KEEP IN TOUCH WITH HER!!!!
I have to check with my friends first. We are all so busy and our schedules are all over the place.
That sounds great. Lets go ahead and pencil in a date and time that works for you and I can follow up in 2 days to confirm or update the date and time. Do you like a weeknight or a weekend?