Google Home
Google WiFi
Pixel Phone
Google Nest
100

I don't want Google listening to me all the time.

(Statement)

1. The microphone is in your control. You can turn it on and off as you wish.

2. Still worried about what the device has heard, you can view saved requests on your Google account.

100

One router has always worked fine, why do I need separate pieces?

(Statement)

Google WiFi gives you whole home coverage. Instead of one router doing all of the work, it can share the load between multiple points. 

100

The Google Phone looks nice, but can I still use FaceTime?

(Statement)

While you don't have access to FaceTime, you do have access to Google Duo. The nice thing about Google Duo is that you'll be able to video chat with friends whether they're team iPhone or team Android.

100

Will the cameras and doorbell work without a subscription?

(Statement)

Yes they will work right out of the box. However, the Nest Aware subscription is designed for added peace of mind. Nest Aware means you don't have to worry about missed moments because it is continuously recording what’s happening, 24/7.

200

The Alexa commercial was cute so I wanted to get one with the screen.

(Follow up question)

1. What are you looking to do with the device?

2. Are you a user of Amazon Prime?

3. Do you already use Google services?

200

I already have a router, I just need an extender. This looks like it would be hard to setup.

(Statement)

Google WiFi is super easy to setup. Download the Google WiFi app and follow the easy prompts and within a few minitues, you'll have whole home wifi.

200

Switching to Android from Apple seems like a lot of work. 

(Statement)

With the included Quick Switch adapter we can transfer Texts and iMessages, contacts, calendars, and more. You don't have to worry about your life being stuck in iCloud. 

200

Ring and Arlo have battery options, why doesn't Nest?

(Statement)

Because Nest cameras and Hello don’t rely on batteries, you don’t need to worry about changing them or losing your video feed if they die. Nest cameras and Hello can continuously stream video and use Nest’s powerful cloud-based algorithms to send alerts for important activity around your home. Household power lets Nest cameras keep watch 24/7.

300

I already have Google on my phone, why do I need it on my table too? 

(Statement)

The Nest Hub gives you a completely hands-free assistance. Use it during those moments when you have a question, but your phone isn't handy. 

- Cooking in the kitchen

- How to videos

- Security monitor for smart home products


300

The other mesh systems say tri-band, but the Google Wifi just says dual. Seems like the other ones would make things faster.

(statement and/or follow up question)

Tri-band won't speed up your internet, it just allows you to moves devices to another band. Google WiFI has Network Assist so it can move your devices to other bands automatically if it notices one being overworked. 

- How many devices are you using?

- What type of devices are you using?

300

Now that Google Came out with the Pixel 3a, why would I consider the Pixel 3?

(Statement)

The Pixel 3a is designed to give customers an entry into the Pixel phone family and the Pixel 3 is designed to give customers the premium experience. The speed of an updated processor, the convince of wireless charging, the usefulness of the group selfie mode, and the security of water resistance. 

300

Can someone hack into my video and see me?

(Statement)

Nest respects privacy and wants to make sure you control who has access to your camera. Nest Cams encrypt data between Nest Cams and Nest cloud service.

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