Budget
“How much does this cost?”
“Why should I pay for this instead of doing it the way I do it now?”
“I’ve heard promises like this before.”
“How do I know this will actually work the way you say?”
“How hard is this to put in place?”
“My team won’t use something complicated.”
“How do you know the people involved are actually good?”
“I care about experience, not just basic qualifications.”
“What I’m doing now may not be perfect, but it works.”
“I already have people/vendors/providers I use.”
“I’m not convinced the value justifies the price.”
“I’d need proof that this actually saves me money.”
“Why should I trust your company?”
“What happens if something goes wrong?”
“How much training is required?”
“Simple in theory doesn’t always mean simple in practice.”
“How do you decide who gets assigned?”
“How do I know this will be handled correctly the first time?”
“I already have a way of handling this.”
“Why would I switch from something familiar?”
“What am I actually getting for the money?”
“Are there any added fees beyond the base price?”
“I’ve been burned before by solutions like this.”
“I want specifics, not just a sales pitch.”
“I don’t want another system people ignore.”
“If this adds steps, adoption will be a problem.”
“What if the person assigned isn’t the right fit?”
“That response time doesn’t sound fast enough.”
“Changing this sounds like more hassle than it’s worth.”
“If this takes too much effort to understand, I’m out.”
“This sounds more expensive than my current option.”
“Cheaper may not be perfect, but it still costs me less upfront.”
“You’re saying the right things, but I need more than that.”
"If it's such a good solution, why has no one else thought of it?"
“I don’t want to babysit implementation.”
"I need you to set up every location and all their managers"
“This sounds fine for routine situations, but what about urgent ones?”
“I can’t afford delays.”
“I’m not convinced the problem is big enough to change.”
“I don’t want decisions being made without me.”
“I need to see the financials more clearly.”
"so what percent do I actually save?"
"I've never heard of OneTap, who else is using it?"
“If I can’t get a straight answer now, that concerns me.”
"I like when the managers have sign-ins"
"We don't allow phones on people during working hours, they have to be locked in their lockers"
“Reliability matters more to me than convenience.”
“I can’t afford delays.”
“I want to know exactly who is handling this and why.”
“I don’t want to get stuck in something.”