Objections & Rebuttals
Decision Makers
Objections & Rebuttals
Decision Makers
Objections & Rebuttals
100

How much is your roof per square foot?

That is a great question for the estimator. He will be able to go over that with you.

100

Supermarkets

Owner or Store Manager (Corporate address, phone number, contact at corporate unless independently owned)

100

When will I get a call from a consultant?

Our scheduling department will reach out within the next couple of business days to get an estimator out.

100

Elks Lodge

Exalted Ruler, Trustee, or Board Member

100

I don't want anyone on my roof.

We understand your need to protect your investment. However, our representative is an experienced professional who will not damage your roof. We also carry $5m in liability insurance to ensure the safety of both parties.

200

We want to do business with someone local.

We value your interest in local business. However, we have a unique system to stop your leaks and save you money.

200

Small Hotels

Owner

200

I am responsible for the roof, why do you need to speak with the owner?

For liability reasons the owner needs to give us permission to get on the roof.

200

Leased Buildings

Property Manager or Owner

200

I have enough quotes already...

I can understand how you feel, but we have a unique system that can save you thousands of dollars.

300

Can you give me an idea on finances?

The estimator can provide you with financing information.

300

Manufacturing

Plant Manager, Operations Manager, or Owner

300

How long has ACR been in business?

ACR has been in business since 1984. The family has had ownership since 1920.

300

Moose Lodge

Governor, Administrator, or Trustee

300

You probably cost too much...

We are competitively priced since we produce our own product. 

400

I don't have any money...

That is understandable with how the economy is. When the estimator gets there they do have several options that are cost effective for you.

400

Corporate Office

District Manager, Regional Manager, or VP

400

We already have a roofer.

We value your relationship with your roofer; however, we would like to show you our unique system from our award winning company.

400

American Legion / AM Vets

Commander

400

I am not the decision maker.

I can understand that, could I speak with the person who makes the roofing decisions?

500

What kind of system do you have?

We have a one-piece roofing system that has no seams. We custom build the roof using a cold-applied asphalt-based mastic.

500

Large Church

Board Member (with contact information)

500

Do you work with insurance companies?

With your approval we can use our 40 years of experience to maximize your claim.

500

Masonic Lodge

Worshipful Master, Senior Warden, or Board Member

500

Can you send me some information?

A. Can you pull up our website on your computer?

B. (IF they have leaks) What is your email address?

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