Objections & Rebuttals
Objections & Rebuttals
Objections & Rebuttals
Objections & Rebuttals
Objections & Rebuttals
100

I Don't Have Any Money...

That is understandable with the economy how it is. When the estimator gets there, they do have several options that are very cost effective for you.

100

I Don't Want Anyone On My Roof.

We understand your need to protect your investment. However our representative is an experienced professional who will not damage your roof. We also carry $5M in liability insurance to ensure the safety of both parties.

100

How Long Has ACR Been In Business?

ACR has been in business since 1984. The family has had ownership since 1920.

100

Free Space

No Points

100

I Am Not The Decision Maker...

I can understand that. Could I speak with the person who makes the roofing decisions?

200

Are You Licensed?

We are licensed, bonded and insured.
200

Do You Work With Insurance Companies?

With your approval, we can use our 40 years of experience, to help you maximize your claim.

200

We already have a roofer.

We value your relationship with your roofer; however we would like to show our unique roofing system from our award-winning company.

200

Can You Put A Metal Roof On?

The estimator will determine if this is possible.

200

The Tenant Does Not Want You To Contact The Building Owner.

We need to talk with the building owner due to insurance & liability reasons, not only to protect them but our company also. 

300

Can You Give Me Some References?

The estimator has references with him. He can show you them when he comes out.

300

When Will I Get A Call From A Consultant?

Our scheduling department will call within the next couple of days to get an estimator out.

300

Free Space

No Points

300

We Want To Do Business With Someone Local...

We value your interest in local businesses; however, we have a unique system to stop your leaks and save you money.  

300

Why Does Your Area Code Not Match Your Office Address?

That’s our local number that routes into our main office for your convenience.

400

Where Are You Located?

Depending on where we are calling, you will know the locations of our local offices.

400

Do you have insurance?

We have full coverage, up to $5m

400

What Kind Of System Do You Have?

We have a one-piece roofing system that has no seams. We custom build the roof with a cold applied asphalt-based mastic.

400

I already have enough quotes...

I can understand how you feel, but we have a unique seamless roofing system that can save you thousands of dollars.

400
Can You Send Me Your Information?

A. Can you pull up our website on your computer.

B. Ok, what is your email address? (Only if there is a leak) 

500

Can You Give Me An Idea On Finances?

The estimator can provide you with financing information.

500

How did you get my number?

Public records.

500

How Much Is Your Roof Per Square Foot?

That is a great question for the estimator. He will be able to go over that with you.

500

You Cost Too Much Since You Are A Bigger Company...

We are competitively priced since we produce our own product.

500

I Don't Have Time For The Estimator...

We could set an appointment up that best fits your schedule for us to stop by. What's the best time of day for our scheduling department to call?

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