We already have internet and phone service and we’re happy with it
What is, “I understand, many businesses say that at first. May I ask, when was the last time you compared your current provider’s pricing or reliability with Spectrum Business?”
"Our business doesn't really use mobile phones."
What is, "Could lower-cost backup lines help in an outage?"
“Our bill kept going up.”
What is, “Would a price-lock guarantee help?”
“We can’t afford downtime if the internet goes out.”
What is, “Would wireless internet backup keep you running?”
“We just need internet, nothing else.”
What is, “Would faster internet plus phone cost less together?”
“This gatekeeper says, ‘The owner isn’t available and doesn’t take sales calls.’”
What is, “Could I leave behind a business card and set an appointment with them?”
'We don't need more cell phones."
What is, "Could I show you how we cut monthly costs on your current mobile lines you use?"
“We had too many outages.”
What is, “Would a backup option ease that concern?”
“Our phones can’t go down during business hours.”
What is, “Would SBC with RingCentral give you peace of mind?”
“Phones and internet should stay separate.”
What is, “Would one provider simplify billing and support?”
"We're under Contract"
What is, "When does your contract end, I can help with that?"
"Our employees use their own phones."
What is, "Would saving them money on their personal plans help with retention?"
“Customer service was bad.”
What is, “Would direct local support help?”
“We don’t want complicated tech.”
What is, “Would plug-and-play backup make it simple?”
“Bundles sound more expensive.”
What is, “Would you like to see how bundling saves money?”
"Our Internet is fine as is"
What is, "Would you like to see faster speeds that cost less?"
"We're fine with our current provider."
What is, "When was the last time you compared your bill to Spectrum's unlimited plans?"
“Spectrum wasn’t reliable.”
What is, “Would proof of our upgraded network change your mind?”
“We’re worried about call quality with VoIP.”
What is, “Would dedicated bandwidth ensure clear calls?”
“We don’t want extra services we won’t use.”
What is, “Would a custom bundle tailored to your needs work?”
"We don't handle those decisions here."
What is, "Who should I connect with about your services?"
"We don't want the hassle of switching."
What is, "I will handle the transfer and setup, would it be worth a look?"
"Outages hurt our business before"
What is, "We have recently upgraded our network for more reliability?"
“We only want solutions that grow with us.”
What is, “Would scalable Spectrum Business services fit your growth?”
“We’re fine just keeping our mobile separate.”
What is, “Would adding mobile save you even more on your core?”