Define
Organizations
TCOLE
Role of TCP
Communication
100

Containing information whose unauthorized disclosure could be prejudicial to the national interest.

What is Confidential

100

Prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.

What is American Red Cross

100

The mission statement specifies that TCOLE is a(n) ____ agency.

What is Regulatory

100

This person is an emergency communications specialist appointed under and governed by the provisions of the Occupations Code §1701.405

What is Telecommunicator

100

An occurrence or imminent threat of damage, injury or loss of life or property.

What is Emergency

200

Any of a number of integrated web-based technology tools that allow users to generate their own content and share that content through various connections

What is social media

200

They all about providing easy to find shelter listings for women in need.

What is Texas Women’s Shelter

200

Commission rules are divided into sections that group similar ____together.

What is topics

200

•The roles and responsibilities of a Telecommunicator at a public safety communications center/department include a relationship with

What is The community and public safety

200

Communications is __________of information

What is An exchange

300

They bridge communication gaps for organizations that need rapid access to language assistance

What is Translation Services

300

A statewide telecommunications network composed of computer terminals, interfaces, and databases representing 


What is Texas Law Enforcement Telecommunications System (TLETS)

300

Copies of the commission rules can be found ______.

What is On the TCOLE website

300

These professionals are recognized as the “first” first responders to and emergency call

What is Communications Professionals

300

Communication is a process by which information is exchanged between individuals through a common _______, signs, or behavior

What is System, symbols

400

This is for individuals with hearing or speech disabilities, to federal and state government services, and to non-emergency police services.

What is Telecommunications Relay Service (TRS)

400

A service that provides telephone access for people with speech or hearing loss who find it challenging or impossible to use a traditional telephone.

What is relay Texas

400

At least ____before final adoption, the commission will give notice of each proposed rule change.

What is 30 days

400

This person processes incoming calls through the analyzing, prioritizing, and disseminating of information to aid in the safety of the public and responders.

What is Public Safety Call taker

400

The definition of emergency is an occurrence or imminent threat of damage, injury, or loss of life or property resulting from

What is an extraordinary natural or man-made cause

500

A usually large collection of data organized especially for rapid search and retrieval (as by a computer) an online database.

What is Database

500

A nationwide computerized information system established as a service to all criminal justice agencies local, state, and federal.

What is NCIC

500

Minimum educational requirements for a TCP is

What is High school equivalency certificate prior to first anniversary of date of hire

500

The following are public expectations of Telecommunicators correct call prioritization, improved customer service and



What is adherence to department policies and procedures

500

A facility where multiple Public Safety Agencies choose to operate as a single 9-1-1 entity.

What is Consolidated PSAP

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