Brand/Generic
SOPs/Macros
Scripting
Externals
All About Us
100

What is the Generic name for Zoloft?

What is Sertraline

100

What macro would we use when needing to send a missing medication to the doctors office when no pending ticket has been made?

What is Current Pt - Med Req?

100

What are the 6 different billing dates?

What is 1st, 3rd, 15th or 2nd, 3rd & 4th wednesday of the month?

100

What kind of external Medication am I?

Cyclobenzaprine

What is PRN(As Needed) Medication?

100

My favorite favorite food is mashed potatoes.

Who is Emily?

200

What is the Brand Name for Clonazepam?

What is Klonopin?

200

When we are sending an OBS 1.0 ticket to Prep For Fill what macro do we apply?

What is OBS 1.0 DivvyNEXT?

200

What are the standard HOA times?

What is 8am, 12pm, 6pm, 8pm, and 10pm?

200

What kind of external medication am I


Linzess

What is Original Container Medication?

200

I have a pet snake.

Who is Susan?

300

What is the Generic Name for Lasix?

What is Furosemide?

300

When a customer tells us they have 60 days left of medication where would we send this ticket? 

What is DT - NEW - RTS?

300

What are the Compliance Auto Fail Questions/Statements we must relay to customer?

What is Customers full name, DOB, & zip code - also, what medications are going to be external or in a vial

300

What kind of external medication am I?


Tacrolimus

What is a Hazardous Drug Medication?

300

I only lay on my couch in my free time.

Who is Madison?

400

What is the Brand Name for Albuterol?

What is Proair, Ventolin, or Proventil?

400

When we have RTS Cold Chain Medication and we send the customers OBS 1.0 ticket to Prep For Fill, Where do we send the RTS Cold Chain Ticket?

What is Cold Chain - Current - Adjudicate?

400

When do we talk with customer about External Medications?

What is after HOAs?

400

What kind of external medication am I?


Divalproex


What is Hazardous Drug Medication?

400

My favorite animal is one of the largest animals in the Safari

Who is Stephanie?

500

What is the Generic Name for Neurontin?

What is Gabapentin?

500

When do we update Magic Moment Numbers?

What is every time?

500

This medications will only come in a vial if it meets specific criteria.

What is PRN(As Needed Medications)?

500

What kind of external medication am I?


Topiramate

What is Hazardous Drug Medication?

500

If I was in a horror movie I would survive.

Who is Nikki?

M
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