(Confidentiality of records)
What is the purpose of confidentiality?
•To Protect client interests.
•Insure that persons needing services are not discouraged by the possibility of public disclosures.
Legally protect the agency, employees and/or agency volunteers/student interns from damage
What does HIPAA and PHI stand for?
Health Insurance Portability and Accountability Act
Protected Health Information
As a result of not identifying LEP needs, which of the following could occur?
In the context of the ADA, is the term "disability" a legal or medical term?
In this context, "Disability" is a legal definition, one that includes people who have a record of such an impairment, even if they currently are not disabled.
It also included individuals who do not have a disability, but are regarded as having a disability.
Could result in the loss of this privilege for you or for the entire agency and may result in your termination of employment from OCDSS.
When should the Reporting Process be used? Where should it be reported?
Must be reported to the Privacy officer
Bonus 100 points if you can name who our Privacy officer is!
The use of minor children/other family members/friends to translate should ONLY be used in what types of situations?
Only used in Emergency situations and/or initial CPS contact situations where there is no other choice.
AND/OR
A client denies the use of a interpreter and designates a person as their translator (and fills out the Client Designated Interpreter Services Confidentiality Form)
Does ADA apply to an application, even if the person who needs ADA accommodations is not the client?
Yes, ADA covers individuals that accompanies applicants and recipients, even if the disabled individual is not the one applying for services.
What is the timeframe for reporting an incident involving confidentiality?
•All incidents must be reported immediately, but in no event more than (1) business day following the notification to district management of the allegation or suspicion of the incident.
What is the monetary penalty amount (per violation) for violations of Privacy and Security Rules?
$100-50,000 per violation
DFCS has the responsibility to obtain a qualified interrupter. If the interrupter is unable to translate adequately, what must DFCS still do?
DFCS must still provide access to an application for benefits/services.
When an ADA grievance is filed, where is the form sent?
When the form is submitted to a DFCS staff person or contract agency staff person, the form must be forwarded to the ADA/504 Coordinator.
Bonus 100 points if you can name who our ADA/504 coordinator is!
What are some common errors in confidentiality?
•Computers screens are left on. Computers must be locked or worker must log off when leaving their work area.
•Faxes containing confidential information are left in or near the fax machine.
•Faxes are sent to a wrong fax number.
•Accessing information on family, friends, neighbors through WMS, Centraport, DMV, Dept. of Labor, Connections, Social Security, National Grid or any other computer based system available for job related duties.
•Providing sufficient/specific information so someone can deduce/infer who it is you’re talking about.
When was HIPAA enacted?
April 14, 2003.
If you have concerns about the quality of service being provided by a contract interpreter, where should it be noted in the log?
Noted under the Concerns section so that Contract Administration can discuss the issue with the contractor.
What are the three requirements of the ADA?
Who is responsible for maintaining confidentiality?
•All Oneida Co. DSS employees and contract staff are responsible for protecting the security of all personal and confidential information (oral or recorded in any form) that is obtained, handled, learned, heard, or viewed in the course of their association with OCDSS.
How long is PHI protected for after someone passes away?
50 years!
When using an interpreting services, what requirements are still in place?
Confidentiality requirements must still be adhered to and interpreting services must be conducted in confidential locations whether in person or over the phone.
What are some reasonable accommodation examples?