This mode is the most useful mode to use when resolving an empathic break
What is empathizing mode?
“Apologizing only undermines your professionalism and the value of the interview”
What is Never Apologizing for Interview Length or the Questions?
Using questions to influence a client's thinking or to facilitate self-reflection
What is strategic questioning?
Emotional disengagement from the client
What is a consequence of empathic breaks?
Common ways therapist may act to downplay emotional intensity
What is apologizing prematurely or excessively?
Make sure the client knows how OT interviews differ than interviews from other health providers
What is Orienting the Client to the Process and Requesting Consent?
You ask the client: How did you get the idea that you will not be able to work again?
What is origins or source questions?
Raise it with the client
What is a critical action? (4th one)
Reduces the process and outcomes of therapy
What is a consequence of empathetic breaks?
Orient and guide clients when their will be shifts in major topics
What is Checking in and Acting as an Emotional Buoy?
You ask the client: Why have you chosen to explain your accident from this perspective?
What is questions about viewpoint?
At the end of the therapy session, you client says "By the way, I got fired yesterday."
What is doorknob comment
If the client is hesitant to acknowledge their disappoint or tries to minimize their reaction, it is still important to admit what you said or did that caused a break
What is repeat your understanding of the injury (action #5)?
Attempting to establish whether a client may be particularly vulnerable or sensitive during the interview
What is Assessing Vulnerabilities and Sensitivities?
You say to the client: To conclude that you will never be able to think as clearly as you once did, what must you assume? Do you think someone else would make this same assumption?
What is questions that probe assumptions?
A client who has difficulty getting to the point of the question
What is tangential communication