Payroll Curve Balls
What payroll detail causes the most confusion for new temps?
Pay schedule or pay date.
What is one common onboarding delay we see with new hires?
Missing Documents, incomplete forms, or late responses.
A candidate no-shows on Day 1--what's the first step?
Attempt immediate contact and notify the client.
Name one red flag during a candidate interview.
Frequent job hopping without explanation, poor communication, or lateness.
Who sends out the Safety Tips emails?
Finish the sentence:
"No timecard submitted, no ___".
Pay.
Who is responsible for completing the WOTC or new hire questionnaires?
The candidate.
A client needs coverage urgently--what's the priority?
Speed while maintaining candidate quality and compliance.
What should you do if a candidate is unresponsive after accepting an offer?
Follow up promptly and document all outreach.
Where can you find the Employee of the Month?
Interact.
Why is submitting payroll on time critical for both temps and clients?
To ensure accurate, on-time pay and avoid billing issues.
How do we send the onboarding documents?
OA in candidate's people screen, "Send E-Sign Docs/Upload Docs"
What's the best way to handle a candidate who isn't a good fit for the role?
Communicate professionally and explore other opportunities if available.
Why is reliability just as important as skill set in staffing?
Where is Founders 2026 being held at?
What's the best way to prevent payroll issues before they happen?
Clear communication, early follow ups, and documentation.
Is the candidate's Social Security Card copy needed for onboarding if they provided their Valid US Passport?
Yes, it is still needed for Payroll & Tax purposes.
A client gives negative feedback about a placed candidate--what should you do first?
Gather details and assess the situation before responding.
Set clear expectations and assess commitment.
True or False: The candidate is the center of the universe.
True.
True or False: Payroll issues are easier to fix before payday.
True.
How many Clerical/LID Safety Test questions can a candidate miss before needing to retake the test?
4 errors or anything below 73%
If a candidate calls in and wants to sign up but they are already registered with another branch, what do you do?
We direct them to their respective branch office.
Why is honesty about job fit better than placing a candidate quickly?
It reduces turnover and protects client relationships.
What does "Hiring Made Human" mean to you?
You're expected to approach your work with empathy and genuine attention to people, not just numbers or transactions.