Helipad
From which direction should personnel approach the aircraft?
From the front or side forward of the aircraft cabin.
What should Security personnel monitor to help prevent patient elopement from the unit?
Entering and exiting staff, as well as patients displaying exit-seeking behaviors.
What are the six basic questions investigators should seek to answer when gathering information?
Who, what, when, where, why, and how.
Name three examples of prohibited items listed in the policy. Triple points for all 9.
How many funeral or transport service representatives are allowed in the morgue at one time?
Only one funeral or transport service may be in the morgue at any time.
During a "hot" unload with CPR in progress, who is responsible for performing all medical procedures?
The medical crew.
Who typically leads interactions with behavioral health patients during incidents, Security or unit staff?
Unit staff typically lead interactions, with Security minimizing physical intervention when possible.
What information must be included in an ECOMM report involving criminal activity on Medical Center property?
The law enforcement incident report number and the investigating officer's name.
Who is authorized to possess firearms on Medical Center property?
Authorized law enforcement personnel and state-certified AHWFB Security personnel.
Before releasing a body, what identification checks must the Security Officer perform?
The Security Officer must verify the identification of the deceased and the identification of the funeral/transport service representative.
What should personnel re-orient themselves to upon arrival at the helipad?
The location of the Emergency Fuel Shutoff and Fire Suppression controls.
Who should Security personnel notify when activity involving a potentially violent patient occurs?
The Emergency Communications Center (ECC).
Who must approve the release of investigative information before it is shared with outside parties?
The Director of Security Services, in consultation with the Medical Center Legal Department.
Under what circumstances may Security personnel retain prohibited items and direct a person to leave the property?
When it is reasonably believed that the item was brought onto the property with ill intent or the person was intentionally concealing it to avoid detection.
When transporting a deceased person outside North Carolina, what additional document must be completed?
A Burial Transit Permit must be completed.
Who is authorized to respond to aircraft landings on medical center property?
Only personnel who have satisfactorily completed Air Care Training.
What techniques should Security personnel use when interacting with aggressive, threatening, or violent patients?
Techniques and strategies consistent with current department training (MOAB, CPI, etc.).
What is the difference between a statement and an interview?
A statement is information gathered from a reporting party or witness, often at the scene; an interview is a coordinated and directed discussion that typically occurs apart from the actual event.
If a patient refuses screening, what should security personnel do?
Notify the ED Charge Nurse and Physician and provide the patient seating near the screening location while awaiting their response.
Is Security required to assist funeral/transport service personnel with moving or removing a body?
No. It is the responsibility of the funeral/transport service to provide sufficient personnel for body removal
What is the first thing personnel should do upon arrival at the helipad?
Advise ECC of arrival (10-23)
What is the primary purpose of Security personnel assigned to the Adult Behavioral Health Unit?
To support clinical staff in the care and treatment of behavioral health patients while emphasizing de-escalation and prevention of elopement.
How often must officers submit follow-up supplemental reports on open cases?
Weekly, or more frequently if needed.
Where should amnesty boxes be located and what is their purpose?
They should be placed before public entry points to allow people to dispose of prohibited items before entering.
What should the Security Officer do with the detachable portion of the green toe tag during body release?
The detachable tab is removed by the Security Officer and stapled to the Morgue Release Checklist, while the green toe tag remains with the body.