Understanding How I Learn
Who To Ask For Help
Active Listening
Problem Solving
Coping Skills
100

What is a learning style?

The way someone learns best—like by seeing, hearing, or doing.

100

What person can help you understand your daily tasks and give you instructions at work.

Your supervisor.

100

What is make eye contact?

When someone is talking, you should do this with your eyes to show you’re paying attention.

100

What is identify the problem?

The first step in solving a problem is to do this.

100

How do coping skills help?

They help face situations, take action, be flexible and persistent in solving problems.

200

What is a visual learner?

Someone who learns best by watching videos, looking at pictures, or reading charts.

200

Who is my job coach or support staff?

The person that can help if you’re feeling overwhelmed or unsure how to start a task, this person can guide you step-by-step.

200

What is stay quiet or listen?

This is what you do with your mouth when someone else is speaking.

200

Who is a staff member or supervisor?

When you’re stuck, this is a good person to talk to for help thinking through a solution.

200

What are the five coping skills?

Deep breathing, talking to someone, going for a walk, listening to music, counting.

300

What is an auditory learner?

Someone who remembers things better when they hear them, like in songs or spoken directions.

300

Who is my case manager or program coordinator?

The person that can help when you need help with transportation or scheduling, this person can help you make a plan.

300

What is giving feedback or showing you’re listening?

Nodding your head and saying “I understand” are examples of this.

300

What are options or ideas?

Before choosing a solution, it’s helpful to think of more than one of these.

300

What are five reasons we use them?

Frustrated, stressed, angry, overwhelmed, anxious

400

What is a kinesthetic (or hands-on) learner?

Someone who learns best by using their hands, moving around, or doing activities.

400

Who is my supervisor or team leader?

If you’re having trouble getting along with a coworker or need help solving a problem, you can talk to this person.

400

What is ask a question or repeat what you heard?

If you don’t understand something, you can do this to make sure you heard it right.

400

What is a different solution or plan?

If your first solution doesn’t work, you should try this.

400

What are coping skills?

The methods a person uses to deal with stressful situations.

500

What is using a learning strategy?

Something I can do to help myself learn better, like taking breaks, asking for help, or using tools like checklists.

500

Who is any trusted staff member?

When you’re not sure who to ask for help, this person can point you in the right direction.

500

What is active listening?

This skill helps you follow directions, work safely, and be a good team member.

500

What is independence or confidence?

Solving problems at work helps you build this important skill.

500

When do you use your coping skills?

When you feel like you need to.

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