Yogurt Mill Pillars
Know It & Why It Matters
September Manager Meeting
Meal Breaks & Waivers
RSP: Reverse Labor
100

"To Inspire Happiness in Everything We Do"?

What is Yogurt Mill's purpose. 

100

What should be set up to the crew / guests right?

What is topping spoons?

100

Managers should no longer manually enter this into Labor Allotment.

What is labor data from RVL (using Pull from RVL button)?

100

Meal breaks must start before this point in a shift. 

What is before 4 hours and 59 minutes after clocking in?

100

Erika and Jenna

What is who I should reach out to if employees are not correct in reverse labor (mapping).
200

What does Yogurt Mill's core values E.A.R.T.H stand for?

What is Excellence, Accountability, Respect, Teamwork, Honesty

200

What ensures the umbrellas on patio are installed and secured properly?

What is the BOTTOM - umbrella pin?

200

In Schedule Variance, red numbers mean this. 

What is negative variance or too much labor scheduled?

200

Signed meal waivers should be housed where?

What is in the employees file and the binder in store
200

Blue shifts on a POS timesheet represent this.

What are shifts pulled from the POS system?

300

Yogurt Mill's mission statement

What is "To Swirl the Absolute Best Soft Serve with Genuine Service in Sparkling Clean Stores"

300

A guest tells you they have an allergy, what do you do?

What is use a clean scoop, pull from a fresh batch when possible, explain cross-contact cannot be guaranteed, and ask a Lead or Manager if unsure?

300

This inventory turn goal was established during the meeting

What is an inventory turn goal of 1?

300

Meal break waivers can only be used for shifts of this length. 

What are shifts more than 5 hours but no more than 6 hours (5.00-5.99 hours)?

300

Red shifts on a POS timesheet represent this.

What is an employee clocked in but not mapped in RSP?

400

What are Yogurt Mill's non-negotiables?

What is Uniform, DDRs, Picture Perfect Product

400

Before mopping underneath couches and counters, employees must do this.

What is have a Lead or Manager verify the area after sweeping and cleaning?

400
How do managers complete Sales Forecast every month?

What is they don't

400

True or False: An employee who signed a waiver can never take a meal break on a qualifying shift.

What is False? They may still take a meal break and should notify management right away

400

This RSP setting automatically removes shifts if employees did not clock in.

What is reverse labor?

500

What year was Yogurt Mill founded?

What is 1984

500

Sanitizer and Mr. Orange

What is sanitizer during operations and Mr. Orange at closing when all products are covered or put away

500

When submitting schedules, managers must include these five metrics in the email.

What are YOY Sales Change, Forecast Sales, Actual Sales Last Week, Variance Wages, and Variance Hours?

500

An employee is working 6+ hours but has a waiver. Can they waive their meal break?

What is NO

500

During Mid-Week Recaps, if labor is missing the target, managers should review these four areas first.

What are RVL accuracy, overtime, double shifts, and missed sales?

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