Emotions are tied to this stage.
What are feelings.
"I got one bad grade, so I will never do well in school."
What is overgeneralization.
This trap would make people see things as all good or all bad with no in between.
What is black and white thinking.
Passive, aggressive, and assertive are examples of this.
Looking around the room and talking over others, represents this form of listening.
What is distracted listening.
In this stage, we have the most control.
What is the action stage.
"My friend didn't text back they must be mad at me."
What is jumping to conclusions.
One believes something must be true because they strongly feel it.
What is emotional reasoning.
In this style of communication, the speaker is acting as a people pleaser.
What is passive communication.
This is often a negative event or situation that can lead to thoughts, feelings, and actions.
What is a trigger.
This is the first step we take when an event occurs.
What are thoughts.
"If I mess up this presentation my whole future is ruined."
What is catastrophizing.
The key feature of this trap is assuming something bad without concrete evidence.
What is jumping to conclusions.
Clearly stating needs and wants illustrates this communication style.
What is assertiveness communication.
This style of listening is preferred.
What is body listening.
We can choose a positive outcome in this stage.
What is action.
"Everyone else did better than me, I'm such a loser."
What is labeling.
Blaming yourself for things that are not your fault is representative of this kind of trap.
What is personalization.
In this communication style, often the speaker is speaking in a loud voice and may resort to yelling.
What is aggressive communication.
Warning signs that we may experience are feeling hot, rapid heartbeat, shaking, sweaty hands, and heavy breathing when we are triggered.
What are body clues.
These stages are enacted when an event occurs.
What are thoughts, feelings, and actions.
"I should have studied harder for that math test."
Deciding that one bad event will always happen show cases this trap.
What is overgeneralization.
This is the preferred communication practice when sharing your thoughts/feelings appropriately.
What is assertive communication.
These help to guide our interactions with our peers.
What are social skills.