Service Now
Values
myHR Portal
Benefits
Vendors
PeopleSoft
100

This is a very brief summary in five words or less of a caller’s inquiry or request.

What is the Short Description?

100

This value is defined as "respect and compassion for the dignity and diversity of life."

What is Reverence?

100

You go to this section to view your benefits elections.

What is myBenefits?

100

A _____________ refers to a recipient of an associate’s health insurance benefits who is not a spouse or dependent, related or unrelated to the associate.

What is a Legally Domiciled Beneficiary?

100

They are the vendor for dental insurance.

Who is Delta Dental of Missouri?

100

This tab includes the "Work Location & Job Information" sub-tabs where you can view an associate's job location and who they report to.

What is Job Data?

200

This is a more detailed description of the caller’s inquiry or request.

What is the Description?

200

This value is defined as "inspiring trust through personal leadership."

What is Integrity?

200

This section includes items such as Request time off and Clock In/Out.

What is myTime?

200

This is when an associate can make changes to their Life Insurance beneficiary.

What is anytime?

200

They are the Vision Insurance Provider for Ascension.

Who is VSP?

200

This tab enables you to view an associate's biographical details and contact information.

What is Modify a Person?

300

These are the comments you input for the associate (in letter format) in order to reiterate the information you shared with them on the call.

What are the Customer Comments?

300

This value is defined as "integrating excellence and stewardship."

What is Wisdom?

300

This section is where you go to view or update personal information such as your address.

What is myInfo & myCareer?

300

If you are a newly hired or a newly benefit-eligible associate, you have this many days from the day you become eligible to enroll in benefits.

What is 30 days?

300

They handle retirement accounts for Ascension.

Who is Transamerica?

300

This tab enables you to view an associate's current AND past health benefit information AND who is covered under their Medical, Dental and Vision Plans.

What is Health Benefits?

400

These are the notes you put in for other HR associates to know where you obtained the information, systems used or any additional findings pertaining to the case. The associate CANNOT see these notes.

What are the Work Notes?

400

This value is defined as "affirming the hope and joy of our ministry."

What is Dedication?

400

You go to this section to access your W2.

What is myPay?

400

This specific date is when changes made during Open Enrollment this will take effect.

What is January 1, 2025?

400

They are the Leave of Absence vendor for Ascension.

Who is Sedgwick?

400

This tab displays a snapshot of only the CURRENT benefits an associate has, what type of plan, and the effective date of coverage.

What is Current Benefits Summary?

500

This field (located under Case Details) drives the selections you are able to make in the “Request Type” field of the Case.

What is the HR Service field?

500

This value is defined as "courageous innovation."

What is Creativity?

500

In this section of the myHR Portal we find a list of vendor links that when clicked, will quickly link you to their individual websites.

What are Quick Links?

500

This the Tobacco surcharge per pay period for 2025.

What is $30 per pay period?

500

This vendor handles medical insurance for Ascension.

Who is SmartHealth?

500

This tab provides you with what type of life insurance coverage an associate has and who is covered under their life insurance plan at that time.

What is Life and AD/D Benefits?

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