This acronym stands for the platform used to send targeted communications to subscribers
What is TMS?
All CMS incidents are classified at this severity level
What is SEV1?
This acronym refers to a Data Matching Issue or Data Matching Inconsistency
What is DMI?
This external team is responsible for creating communication content delivered to consumers
Who is Weber?
Former name of Granicus Communications
What is GovDelivery?
This MaPS project focuses on ensuring only eligible noncitizens qualify for APTC within the FFM
What is MaPS-651?
This team is contacted first when the CMS Email Team needs to escalate an issue
What is Project Team on Call?
This document outlines the underlying cause of an incident and how it occurred
What is RCA?
When campaign approvals are finalized, Weber provides the "green light" in this Slack channel
What is #the-email-team?
This reoccurring drip campaign usually is scheduled every Wednesday
What is Inbound Account Transfer (IAT)?
After nearly two years of work, this MaPS project is finally nearing completion
What is MaPS-519?
During OE, project teams are avaible for escalations on this schedule
What is 24/7?
The CMS team that manages and monitors and coordinates all of the technology operations teams
What is XOC?
This CMS contact previously served as the COR for the CMS account
Who is Ltanya Wright?
This account code identifies CMS Spanish within Granicus Communications
What is USCMSHIMESP?
This platform is commonly used by the team to execute and test Command Forwards
What is Postman?
This plan defines how contractor performance is monitored and evaluated
What is QSAP?
Jenny Glass and Grant Samuel are points of contact from this partner organization
Who are Inroads?
The macro [[PPCSD]] is connect to this drip campaign
What is Pay Premium?
As of August 24, this was the combined number of active TMS and SMS templates
What is 55?
An urgent after-hours incident requires immedicate contact with this on-call number
What is 651-413-9932?
This annual process automatically reenrolls eligible consumers into coverage
What is BAR?
This CMS leader currently serves as the COR
Who is Kayla Kinderel-McNeil?
Data that can be used when selecting recipients for a bulletin in order to filter and target your message to a specific group of subscribers
What are Criteria?