Po'Boys
Presentation
Standards
Culture
Southern Hospitality
100

The first step in building a Po'boy. 

Toast the bun. 

100

Location of sauce on a Dine In platter? 

Bottom left. 

100

This is our drive thru standard time. 

under 4 minutes

100

This is the percent guest satisfaction we want. 

100%

100
What do we do when a guest walks through the door? 

Greet them immediately

200

The number of tomatoes on the Po'Boy. 

2

200

This is the number of hushpuppies on a platter. 

3

200

This is our slogan for the fry station. 

Drop Less More Often 

200

This is the type of attitude we have every shift. 

Positive.

Do it now attitude (additional 100 points)

200

This is what we do we do every time we come into contact with a guest? 

Address them 

300

Number of shrimp on a Po'Boy

12

300

This is the location of a lemon on a to-go fish or shrimp platter?  

bottom/bigger section on top of fries

300

This is placed on top of all southern spoon items. 

Garnish of Parsley. 

300

Leading by example, displays willpower and ability to make the seemingly impossible possible are examples of _______. 

Purposeful Leadership

300

What question do we ask before leaving a table we just served? 

What else can I get for you? 

400

This is the order in which we dress our poboys from the top bun down. 

Top Bun, _______, ________, _______, Shredded lettuce, Shrimp/Fish/Tenders/Roast Beef, Mayo, Bottom Bun

Mayo

Pickles

Tomatos

(additional 200 points if amounts are given)

400

This is how we place fish on a platter.

Belly Down
400

This is what we do towards the end of every order.

Suggestive sell/Upsell 

400

This is the type of product we serve

Fresh or Freshest "made to order product" 

400

What is Off The Hook most passionate about? 

Southern Hospitality 

500

Type of bread used for Po'boys. 

Leidenheimer 

500

Our burger is served with onions above or under the cheese. 

Under 



500

This is the time we should arrive for our shift.

10 minutes before we clock in

500

This is the type of national, fast casual seafood restaurant we want to be.

Premier

500

What are Culture, Purposeful Leadership, Training and Product to Off The Hook? 

Off The Hook's Core Values. 

The keys to our success. (additional 200 points)

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