Name that product
A product offers customers a worry free service.
Advantage
The best GM that has ever been to Stevenson
Katrina :)
3 seconds
IAQ is short for
Indoor Air Quality
The drink that mostly every one here drinks
Coffee
A product that controls how much heat/air is distributed in your home
Thermostat
GM that was here the shortest amount of time
Feroz
The % that we should aim to be under for overflow/abandoned calls
3%
$499/$599
The messy sport that Stevenson participates in
Mud Volleyball
The product that runs backwards in the winter
Heat Pump
The GM that comes up in a lot of conversations, even new employees know his name
Mark Weaver
The amount of maintenance plus membership we grew or lost in 2021
13
5 in Dayton, 8 in Columbus
Product that we install that adds moisture to the air
Humidifier
10th
This product uses water to heat the home.
Boiler
The current GM's pet name
The % of revenue that 21/27 carries in the business
76%
Also known as Stratus Air
Dynamic
Random guy that shows up to make videos
George Rodriguez (trainer)
This is included with every plumbing inspection
water test
GM that hired Katrina
Rick Rogers
The call type we should never turn away
F ticket
Filters are rated by this....
MERV rating
Stevenson Service Experts has been in business for this many years....
93!