Material/Technology
Work Force Skills
Production
Advertising
100
A basic material from which a product is made from.
Raw material
100
A range of different ideals, backgrounds, ethnicity's, cultures, religions, ect...
Diversity 
100
Demand decreases
Decline in  production 
100
Small card that contains  name, title, occupation, address, and contact information.
Business card
200
Message distributed by electronic means to discuss a formal topic.
Email
200
Learning to earn or maintain professional credentials, or a license.
Professional development
200
If a product is more a available the cost decreases, as availability decreases, price increases.
Availability vs. Price
200
Informal oral communication 
Word of Mouth 
300
Device used to send document electronically over a telephone network.
Fax Machine
300
Gathering information, assessing alternative resolutions, and identifying a decision.
Decision making process 
300
A  document that shows the type, quantities, and agreed prices on an order.
Purchase order 
300
A Formal summary of goals and values of a company? organization.
Mission Statement 
400
Information that only the person it is addressed to has the right to see.
Confidential mail
400
Communication, in which you make sure you give information in a calm manner, and give an advanced warning. 
Communicating bad news
400
A complete list of property, stocked goods, and contents of a building.
Inventory 
500
A document that a person uses to display skills and background information about themselves.
Resume 
500
Practices, strategies, and technologies used to analyze customer interactions.
Customer service management 
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