The Office
What is an office?
a place where people carry out the daily affairs of a business
State three functions of the office
Collect information, Process information, preserve or store information, Production, Distribute and exchange goods and services, Dissemination of information, complying with legal requirements
Identify three sources from which information can be collected
From external source (customers, other businesses), books, newspaper, surveys, report
Explain the production function of the office
Produce goods and services and communicates with other departments to fulfill needs of customers
Explain the term "dissemination of information"
Its means to communicate or pass to customers in a timely manner such as letters, reports, invoices, etc
Explain how an office facilitates the production of goods and services in a business
By communicating information to other departments such as purchasing, sales, marketing and distribution and preparing invoices for purchases made by customers, confirm delivery dates, preparing reports, financial statements
List for activities involved in processing information
Sorting, classifying, analysing, summarizing, presenting information
What is a mission statement?
This describes the purpose of the activities of the business
What is a vision statement?
expresses what the business hopes to be or accomplish within the next few years
What are goals?
These are steps that the business will take to make its vision a reality.