5 Types of Questions
This type of question is generally boring & one directional
What is a Fact Question?
My story is more important than your story
What is one of the 3 laws of client communication?
This type of question gets the client to express the benefit of implementing a particular solution.
What is a positive consequence question?
This type of communication breaks processes down in steps
What is numeric framing?
Name the acronym for a story-leading question
What is TED?
If you start using this type of language, the client may become unengaged or confused in the conversation...
What is jargon?
Why, what else, and tell me more are characteristics of...
What are the magic questions?
While this language is easy for your coworkers to understand, your client probably has no idea what you're referring to...
What are acronyms?
Set up customized delivery of a solution by emphasizing elimination of consequences that the client does not want to experience.
What is part of a negative consequence question?
One benefit of numeric framing is...
structure, retention, expectations, actions, or competence