Office Equipment
This is used to verbally communicate
What is a telephone
Need more paper,note pads and pens
What is order supplies
Telephone greeting
What is "hello this is Aspire my name is"..." how my I help you"
Cell phone rings
What is no talking on personal phone
Where to schedule meetings
What is Officelook calendar
disposing of important documents
What is shredding
Delivering staff mail
What is putting mail into staff mail box
When communicating using the L.A.S.T method. "L" stands for
What is "Listening"
Greet guess entering office with a
What is "with a smile"
Call comes in for staff
What is dial extension and transfer call
Weather warning
What is "Early warning radio"
Entering secure building first thing in morning
What is unarming alarm system
When communicating using the L.A.S.T. method "A" stands for
What is "Apologize"
When at office front desk and you are tired you should not
What is "not fall asleep"
Guess wants to leave message for staff
What is take a note with name ,time,date and message
Communicating computer messages
What is by "e-mail"
Guess walking through the building should be wearing a
What is a guess badge
When communicating using the L.A.S.T. method the "S' stands for
What is "Solve"
If someone outside the agency should request important background information concerning a participant
What is "confidential consent"
When using microsoft word one basic skill needed the most is
What is typing"
Sending communication by dialing phone number
What is to"Fax"
Keeping track of guess by
What is a signing in/out log sheet
When communicating using the L.A.S.T. method the "T" stands for
What is "Thank"
If receptionist notice a guess is waiting past their appointment time he/she should
What is find out the reason staff is running late then reassure guess
When keeping the office running smoothly and orderly a receptionist should utilize which skill
What is "organization"