HC Branches
What branch do we work in?
Health Carousel Travel Nursing
Who is the Director of Recruitment for HC?
Joseph Kramer
What did John say about business hours?
"On time is late... show up early"
What are the 3 first steps to framing the call?
Intro, 30-second commercial, value proposition
Who are our two training managers? (full names)
Lee Whitson and John Rhodeback
Where does HCI source nurses from?
Outside the US, specifically The Philippines
Who is VP of Recruitment and Client Fulfillment?
Abby Zimmerman
HC Vision Statement: For every ____ in the US to have access to a ____ when and where they need them
1. Patient 2. Qualified Healthcare Professional or HCP
When asking about clinical experience, what should you ask for?
Rn experience, certifications, license, floating, shifts, units worked, etc
What are the three things that make HC different from other agencies?
1. Clinical ladder 2. Careers, not contracts 3. Work study 4. Full circle of support 5. QIN team 6. Joint-commissioned
What does HCAT stand for?
Health Carousel Allied Travel
Who is the CEO of HC?
John Sebastion
What are the four core values?
Teamwork, integrity, excellence, and service
When determining motivators, what can you ask instead of "How much money do you make?"
- How much are you targeting weekly?
- What weekly gross do you need in your next assignment?
- What are you looking to make weekly?
What are the two awards that can be granted to HCP's working with HC?
Daisy Award and the Josie King Award
Explain HC Workforce Solutions
Business development and marketing (One stop shop)
Eric Schumann is...
COO of Health Carousel
Our Higher Purpose: Improving ___ and making ___ better.
1. Lives 2. Healthcare Work
What do you use for your 30-second commercial or value proposition?
Extended response
What is the Platinum Rule of the POD Program Non-Negotiables?
Treat people the way you want to be treated!
Accounting, payroll, and finance fall under which branch?
Shared Services
Who is Matt Williams?
Senior VP of Travel Nursing
What is the largest and most accrediting body for Healthcare facilities that applies to HC? Explain what they do.
The Joint Commission. Ensures patient care safety, prevents harm, gold seal, highest level of patient care and safety, yearly audit.
How do you create a profile and complete it in Merlin?
Go to "Profile Form", fill out all of the necessary info, and then go top right dropdown and change to profile and save and close
Explain the difference between a CEO mindset and an employee mindset... which one do we want to have?
CEO MINDSET: growth!!!
EMPLOYEE: Fixed.
We want to have a CEO mindset. :)