Central Intake/HCHB
Forcura
Central Auth/HCHB
Insurance Guide
G-Drive
100

Patient demographics in HCHB are located here.

What is Patient Snapshot?

100

This department is responsible for monitoring the referrals in the Pending Transmissions bucket in Forcura.

What is the HIC Department?

100

What is in the Tomorrow folder in the Central Auth Inbox?

What is nothing?

100

This Payor's policy number begins with the prefix "MEB".

What is Aetna Medicare?

100

The HH &Hospice Contact List is located here.

What is Holdings?

200

Most Buckeye Health Plan policy numbers begin with this letter.

What is the letter "C"?

200

This is where I upload a PDF in Forcura.

What is My Drive?

200

We access Sharepoint from here.

What is Central Auth Inbox?

200

The Insurance Guide is accurate and up to date.

What is ABSOLUTLEY NOT?!

200

Folder for OL Guides ex)adding new referrals, etc.)

What is HCHB Resources?

500

This triggers the "View/Update Service Location" for Hospice patients.

What is change in Level of Care?

500

Format for Case Names.

What is last name.first name?

500

The name of the report Central auth will be running to request auth a week in advance.

What is the Insufficient Authorization Report?

500

Bioscript's new name.

What is Option Care Health?

500
This sub folder houses OL Referrals.

What is SI Intake?

700

Health Reach - Ohio Health Group is this type of payor.

What is commercial?

700

Errors appear in this bucket.

What is Pending Transmissions?

700

I will access Aetna plans on this portal beginning 01/01/2022.

What is myNexus?

700

This payors ID number has 11 digits and is all numeric.

What is Paramount?

700

FREEBIE

FREEBIE

1000

We use this date for Hospice Transfer patients for the EOB (Election of Benefits) date in HCHB.

What is the original EOB Date from the other agency?

1000

These positions should monitor the HCHB Attachments Bucket.

What is ALL positions processing in Forcura?

1000

How do I get to the OL Authorization Process document in the G-Drive.

What is Holdings>Office Operations>Overall Processes?

1000
These locations are IN Network with Tricare.

What is NONE?

1000

I must connect here first when working remotely to connect to the G-Drive.

What is Pulse Connect?

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