Care Team Collabs
This team goes into member homes and can provide urgent care keeping members out of the ED.
Who is MIC?
This vital sign is less accurate if you are talking.
What is blood pressure?
This type of testing is valuable because results can be provided during the visit.
This is the number we can help members save in their phones for virtual urgent care 24/7.
What is 833-904-2273?
This is who can help to close quality gaps for our members.
Who is everyone?
This team works with members to assist with transportation, housing and food security.
Who are CHPs?
This is how you close a CBP (blood pressure) quality gap.
What is document a blood pressure within normal limits in Athena?
This point of care test checks for pregnancy.
What is hCG?
This is a common concern members have about the flu vaccine.
What is that it causes the flu?
This page in Commons is where you can find quality opportunities for members.
This is where medical assistants join each other across markets to share best practices and celebrate each other.
What is the Medical Assistant Community of Practice?
Blood pressures taken here cannot be used to close quality gaps.
What is ED and hospital BPs?
This date should be checked before performing any POCT.
What is the expiration date?
This is how soon MIC can come out to a member home.
What is same day or next day?
This is where you go to submit a pharmacy referral.
For members to have a referral to this team they must have a provider visit scheduled.
Who is pharmacy?
Uploading this to Athena is essential when documenting a historical blood pressure so we are prepared for any potential audit from with our payor partners.
What is a source document?
This is where you report safety events and near misses.
What is LogicGate?
Building this with members is foundational to our care.
What is trust?
This is where you can ask questions you may have about why a quality gap is open for a member.
What is the quality-support slack channel?
These screening tools help us identify who to refer to our behavioral health team.
What is PHQ, GAD-7, DAST, AUDIT?
This is how many mmHg your blood pressure can be falsely higher by measuring it over clothes.
What is 5-50 mmHg?
This is how long an A1c kit must be out of the fridge before use.
What is 1 hour?
This is how long members typically wait to speak to a VUC provider.
What is 15 minutes or less?!
This is where you document actions taken towards closing a quality gap.
What is updating care gaps status in Athena or the quality widget in Commons?