Coping & Stress Interventions
The capacity to maintain work performance and wellbeing while facing challenging situations and to recover from setbacks.
What is resilience?
This occupation is more at risk for workplace violence because they often have to deal with unstable people.
What is the police? (or social work, healthcare)
The most common type of fatal work incident.
What are transportation incidents?
The most commonly implemented work-life balance intervention as a result of the pandemic.
What is telecommuting/working from home?
Increased emotional distress is a risk of this coping strategy.
What is problem-focused coping?
The person who is most likely to bully an employee at work.
Who are superiors (bosses, managers)?
High morale, sustained profitability, and low absenteeism are associated with this level of psychosocial safety climate.
What is high level?
Coming home from work and treating your kids like your employees is an example of this type of work-family conflict.
What is behavior-based?
Rehabilitation, counseling, and Employee Assistance Programs are all types of this level of intervention.
What is tertiary?
Installing cameras, improving lighting, and providing phones for communication are types of this kind of violence intervention.
What is environmental control?
Higher temperatures in the workplace are related to this negative work behavior.
What is violence/aggression?
The idea that experience in one role (i.e. work) can increase the quality or performance of another role (i.e. home).
What is work-family enrichment?
The proportion of organizational health interventions that fail.
What is half (over half)?
"Do you really want to give me a poor performance review?" is an example of this type of threat.
What is a veiled threat?
The least common type of fatal work incident.
Fires and explosions.
The big 5 personality trait that negatively correlates with both types of work-family conflict.
What is conscientiousness?
The intervention fallacy states that if you can change this, you can change the organizational problem.
What is employee behavior?
Most workplace violence incidents are caused by this group of people (Type 1 workplace violence)
Who are strangers?
Safety interventions were first introduced in the 1800s in order to protect this group.
Who are apprentices/young children in the workplace?
Organizations with work-family policies may not get the beneficial outcomes of them due to this issue.
What are low use/participation rates?