Facilitates the timely availability of resources (contracted goods/services, funding/budgetary items) and performs various analyses within program areas; providing data relative to cost, savings, and returns on investment, and proposes recommendations as appropriate.
What is the Resource Management Division (RMD)?
Enhance the IT and user experience for both external customers and internal users who rely on USCIS IT products and services.
What is Goal 4: Improve IT Service Delivery
In this role this office provides enterprise-wide operational and administrative support functions and liaison services for OIT staff, executive leadership, and OIT stakeholders.
Who is the Chief of Staff or Eduardo Lopez?
Provides IT infrastructure engineering, design, testing, implementation, operational support services, and enterprise project management. Including telecommunications, video conferencing, enterprise call center capabilities, email services, and IT computing and storage at field sites and data centers.
What is the Enterprise Infrastructure Division (EID)?
Fully implement a cross-cutting IT delivery model that integrates IT systems and technology solutions to better support evolving and multifaceted business needs. Enhance surge capacity to develop flexible IT solutions for extremely dynamic mission priorities such as critical humanitarian and cyber threat responses.
What is Goal 2: Enhance Technical Integration and Delivery?
In this role, this entity is responsible for people, processes, and technologies that support the organization's unique mission, objectives, and goals.
Who is the Chief Information Officer (CIO) or Bill McElhaney?
Provides technical leadership, management oversight and coordination for over $160 million in system projects to ensure the program is focused, relevant and quality efforts are capable of satisfying USCIS Mission.
What is the Systems Delivery Division (SDD)?
Sustain, protect, and modernize IT infrastructure by leveraging a well established cloud presence, diversifying cloud dependencies to mitigate security and supply chain vulnerabilities, and implementing a Zero Trust cybersecurity model as the strong foundation for Agency IT development initiatives.
What is Goal 1: Optimize, Automate, and Secure Infrastructure?
In this role, these entities are responsible for overseeing the development, implementation, delivery, and operations of USCIS, while sustaining technology solutions that support the mission in direct support of the CIO.
Who is/are the Deputy Chief Information Officers (DCIO) or Rob McMullen and David Blair?
Align with end users, stakeholders and business partners to create and oversee innovative processes to enable the delivery of quality products, systems and applications while taking advantage of Agile and DevSecOps practices
What is the Applied Technology Division (ATD)?
Attract, develop, and retain a diverse professional workforce focused on mission excellence in an inclusive, equitable, and innovative environment
What is Goal 5: Foster an Inclusive and Engaged Workforce?
This role is responsible for overseeing the development and distribution of technology to internal and external customers, vendors and other clients to improve and grow the mission of USCIS.
Who is the Chief Technology Officer or Erika Botts?
Implements a next generation information technology security program responsible for the protection of the USCIS network, systems, and information ensuring a reliable and secure environment based on industry best practices
What is the Information Security Division (ISD)?
Integrate and mature right-sized governance and enterprise platforms to support IT service delivery through strategic and adaptive multi-year budget planning.
What is Goal 3: Strengthen IT Governance and Investment Management?
This role is the official responsible for carrying out the chief information officer responsibilities under FISMA, and serving as the primary liaison for the chief information officer to the organization’s system owners, common control providers, and system security officers.
Who is the Chief Information Security Officer (CISO) better known as Shane Barney?