Fiserv and Online Banking
The fastest way to access a customer's account in Fiserv
What is the customer number?
The way to enroll a foreign customer with no SSN
What is use eForms?
What is call a team lead?
the check options available in Bill Pay
What is single, draft, and electronic?
The limit a person can send instantly with Zelle
What is $2000.00?
What is 3 minutes?
What is RMI2?
where to go to find information on a RDI
What is Intracheck - Statements?
the check type that gives the option to Stop and Credit or Stop and Reissue
What is single?
Types of transfers available for customers through OLB
What is Zelle, internal, and external transfers?
The status that is the result of the customer entering incorrect credentials at least 3 times
What is Locked?
the process to correct a customer's date of birth on file
What is refer to the branch?
how to search for a check that posted after February 5, 2023
What is 020523-?
the process that a customer can take to stop an Electronic Check that has already processed
What is to File an ACH Dispute Form
What is Businesses can't have Zelle?
What is Nothing?
the option to select to update a customer's phone number in eForms
What is Customer Information?
the most common form you will check for under NetTrax
What is PCF?
how far back we can see transactions in CheckFree
What is 180 days?
the process for when a Zelle is on hold
What is add the customer to the spreadsheet?
What is assisting customers with mobile and desktop application?
the fee for next day external transfers
What is $6
the person's responsibility to provide follow up on a CheckFree case
Who is the banker (myself)?
the process for when a Zelle is suspended
What is to contact a team lead?