Common Screens
Customer Search Screen
What is the I Screen?
Wrap up screen
What is the CT screen?
CHG ADDR BACK field left empty
What is customer requested permanent address change?
Max length of suspension allowed
What is 90 days?
Update credit card for auto renew screen
What is the ZC screen?
Customer overview screen
What is the II screen?
Renewal Screen
What is the Z screen?
EFFECTIVE DATE field left blank
What is an immediate change?
Must be added for subscription to resume
What is resume date?
Update weekend address screen (WSJ)
What is the 2 Screen
Change/Update M-S address screen
What is the Q screen?
Where you can view future transactions
What is the AT screen?
Contact history screen
What is the CT screen?
Option for papers during suspension that is optional for customers
What is offer donation?
Ways to identify a corporate account
What is company name?
What is Corp #?
New order screen
What is the E screen?
Financial history screen
What is the FH screen?
Transaction History Screen
What is the TH screen?
Important when dealing with Barron's
What is Barron's publication dates?
PF13, PF14, PF15 at the bottom of the 2 screen
What are alternate addresses used on the account?
Suspend and Resume screen
What is the D screen?
Refund screen
What is the R screen?
Most common type of account we support in OLF
What is a 1R account?
Must do this to insure dates are correct/accurate
What is confirm dates in calendar?
When to use FIL destination
What are financial transitions?