Plans
What is the lowest plan called?
Powertrain
How many deductibles do we offer?
3
Name a routine maintenance item that is not covered on an Olive.com policy?
Oil change
Spark plug
alignment
Tires
Wipers
Brake pads
What is the maximum millage a shopper's vehicle can have to purchase a policy?
140,000 miles
Is the price of the policy fixed for the duration of the contract?
Yes
What is the middle plan Called?
Powertrain Plus
What is a deductible?
The amount of money the customer pays to the repair shop.
What is an aftermarket alteration?
Vehicles that have been modified form the original manufactures build.
What is the maximum model year of a shopper's vehicle to purchase a policy?
10 model years
What payment due date options does the customer have?
Monthly
Annually
Full policy payoff
What is the most Comprehensive plan we offer?
Complete Care
Is a deductible paid at each mechanical breakdown occurrence?
Yes
What is Pre-existing Conditions?
Repairs the vehicle need before sign up
What is the maximum millage for a customer vehicle to be considered full term of the contract?
185,000 Miles
What forms of payment do we accept?
Credit & Debit cards only
What 2 plans are listed plans (The part must be listed on the Terms & Conditions T&C's) for it to be covered?
Powertrain
&
Powertrain Plus
Who pays the deductible to the shop?
The customer
What is an example of commercial vehicle use?
Uber
Lift
Delivery
Taxi
Plumbing company
What is the contract lengths?
1 to 3 years depending upon the age of the car.
No
What plan is an exclusionary plan (If it is listed in the Terms & Conditions under exclusions it is not a covered part)?
Complete Care
What are the deductible dollar amounts?
$100
$250
$500
What is the difference between auto insurance and us?
We are mechanical breakdown insurance
Auto insurance covers collision/accidents
What is the max claim dollar amount of a policy?
The total paid claims that equal the retail value of the vehicle.
How many days does a customer have to make changes to their coverage & deductible?
30 days