Documentation
Acronyms
Regulations and Laws
Referral Agencies
Maryland Team
100

The release of information of ombudsman records is at the sole discretion of this person

Who is the State Ombudsman

100

APS

What is Adult Protective Services

100

This date is when the new Nursing Home Involuntary Discharge law takes affect.

What is October 1, 2026?

100

This is the organization ombudsman refer to most often

What is OHCQ?

100

This local ombudsman is retiring in October

Who is Cheryl Senkbeil?

200

You would close a case with this disposition when a resident no longer wants ombudsman advocacy

What is withdrawn, no action needed?

200

MHCC

What is Maryland Health Care Commission?

200

This public resources gives guidance to nursing home surveyors.

What is the State Operations Manual?

200

Ombudsman refer to this organization when a resident has been denied Social Security Disability

Who is Legal Aid?

200

This is the state Karrie is from

What is Michigan?

300

Ombudsman document this type of visit when no one answers the door at an assisted living but the ombudsman leaves program materials

What is a non-routine visit?

300

MFVVU

What is Medicaid Fraud Vulnerable Victims Unit?

300

According to Maryland law, a nursing is required to have an RN on duty this many hours per day.

What is 24 hours?

300

Ombudsman refer to this program when a resident living in senior housing is inquiring about community services

Who is Maryland Access Point (MAP)?

300

The number of new paid ombudsman positions approved to be hired this year

What is 17?

400

The date ombudsman should have all of their documentation entered 

What is the 15th of the following month?

400

PASRR

What is the Pre Admission Screening and Resident Review?

400

Assisted Living Programs are required to notify the ombudsman program of this type of discharge 

What is an 30-day involuntary discharge notice for nonpayment?

400

Ombudsman should contact this office when receiving complaints about Unlicensed Assisted Living Programs.

Who is the Office of the State Ombudsman?

400

The current number of paid ombudsman in Maryland

What is 52?

500

The official name of the company that provides the ombudsman database in Maryland

What is Collabrios?

500

COMAR

What is the Code of Maryland Regulations?

500

The number of days Maryland's regular General Assembly session is held

What is 90 days?

500

We refer to this organization when a resident has a Medicare quality issue

What is Commence Health

500

This is everyone's favorite ombudsman

Who is Amanda Celentano?

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