Opera
The area that contains updated information, hotel features, parking, and dynamic packages.
Sell Message
The year that 90% of the properties temporarily suspended operation due to Covid-19.
2020
The name of the hotel alliance Omni is a part of.
Discovery (formerly known as GHA)
The Omni who hosts the National Gingerbread Competition annually.
Grove Park Inn
Use our _____ name whenever possible.
Guests'
How to look up the reservations you have made today.
Lookup>Advanced>Fill out Created On and By>Search
The oldest Omni property.
The Homestead
The city where Omni's corporate office is.
Dallas
The 2 Omnis that are linked to Major League Baseball fields.
San Diego and Atlanta at the Battery
Always maintain your ______ even though your customer may not.
Smile
The test account for Select Guest accounts.
Tommy Test-O
The year that Bob Rowling established the Omni Hotels and Resorts that we operate today.
1996
How many nights needed to stay in a year to be a Black Level Select Guest member.
30+
The 3 Omni properties in Virginia.
Homestead, Richmond, Charlottesville
Determine the needs and wishes of our customers and make decisions that benefit them. Bend the ______ sometimes.
Rules
Where you find the amenities that the Resort Service Charge and Destination Charge covers.
UDF>Extra Charges
The year that Omni joined the Global Hotel Alliance.
2006
What OSC stands for.
Omni Service Champion
The newest Omni that is nearing completion and will open later this year.
Boston Hotel at the Seaport
Be _______ for our hotel and promote it enthusiastically.
Ambassadors
Where you can find written out directions to the hotel.
Properties>Notes>Directions
The last name of the brothers who bought the Parker House, Berkshire Place, and Shoreham...who ultimately started Omni Hotels in 1958.
Dunfey
The acronym for The Six Pillars.
TOPMOM
*500 bonus points if you can name all 6!
The 5 resorts that Omni acquired in 2013.
Barton Creek, La Costa, Rancho Las Palmas, Grove Park Inn, Homestead
Think! Use our _______ _________.
Common Sense