Scorecard
Cockpit
Success Plans
100
The individual components of a scorecard
What is a measure?
100
This can be either manually or automatically created, stored in cockpit, and identifies specific action to be taken for a customer
What is a Call To Action or CTA?
100
A group of objectives linked together for easy tracking in a single plan?
What are Success Plans?
200
Sentiment
What is one of Omnicell's manual scorecard measures?
200
This is the centralized area where you can easily identify which customers to reach out to and why
What is Cockpit?
200
The initial status of a Success Plan where objectives are only visible in the 360
What is DRAFT status?
300
The aggregation of all scorecard measures
What is the Overall Score?
300
A specified set of tasks identified to complete a CTA
What is Playbook?
300
The name of the Success Plan template you'll use to create Success Plans to share with customers
What is Joint Success Plan?