Contact Research
What are the 4 pieces of information you can list as contact information for an employee profiled in ZoomInfo?
Work email, Work phone, Personal email & Mobile phone
There is a Company Display Name & a Company Name editing field within CERA. Which field do we not touch when editing the company's name?
Company Name field
Where on the 8th floor can researchers stock-up on supplies like paper, pens, new headsets, splitters & sticky notes?
Corner of the 8th floor, near Cierra Carson's desk & the Wellness Room
True or False: You called an HR professional at a company, to try and confirm an employee count. It goes to voicemail. That same number calls you back. Since it's a number you just called, you can answer the phone.
False
You notice ZoomInfo blankets around the office, and want one for yourself. Who should you email about maybe getting one?
employee.experience@discoverorg.com
What are 2 pieces of information that are required to add a contact into the ZoomInfo platform?
Full Name & Job title
Someone on the phone says "Remove my information". What would be a compliant response & what would you give them so they can reach out if they truly want to remove their information from ZoomInfo?
remove@zoominfo.com
Are flip-flops dress code compliant footwear in the office?
No
What happens if the Research department hits their compliance counter goal?
The whole department gets to leave 2-hours early the following Friday. Paid.
If you want to refer someone to ZoomInfo, or you're interested in internal job postings, what is the website you'd go to?
Greenhouse
Rank these titles from highest seniority to lowest seniority: Vice President of Finance, Account Executitve & Chief People Officer
1. Chief People Officer, 2. VP, Finance, 3. Account Executive
You call a business and confirmed 500 employees work at the company. When looking at the profile in ZoomInfo, you notice 2,000 employees are profiled, but all of the firmographic information looks perfect & not over-combined. How do you handle this?
Run through your normal company research update process & submit the DOZI Updates form for over-combined contacts
What is the code to the single-stall bathroom, located on the 1st floor?
234
True or False: A scoops team member is calling to confirm a phone number for a new Chief Executive Officer at a company. Upon the employee answering the phone, the researcher says "Hey there, I was just checking this number was still correct. Thank you, have a good day. *hangs up*". This would be compliant.
True
When was DiscoverOrg founded?
2007
What department would an Executive Assistant to the Chief Executive Officer, belong to?
C-Suite
You're assigned a profile to update. The website listed goes to a page for a local activist group in Colorado. The group members are protesting the construction of a Wal-mart Supercenter within their small town. It seems to be a small organization, all volunteer based, with no employees. What company status/classification would we want to select for this profile?
Non-Business Entity - Organization
What day & time to kitchen clean-outs typically occur on the 8th floor?
Friday's @ 2:30pm
True or False: You call an HR employe to confirm an employee count. The employee asks you "How did you get my direct line?". You respond "Oh, this was a number I had down in my notes for the HR department, is this the wrong place to get over to, do you not know an employee count?". This would be a compliant response.
True
Within the ZoomInfo platform, there's a section called Intent for every company profile. What is this section & what does it do for our clients?
Intent shows clients what that particular company has been searching for online through web crawlers & cookies
For EU (European) contacts, according to GDPR, what two things do you have to have in order to add that employee into our platform?
A valid email address for that employee, and an online presence
ABC Marketing offers various business services including assistance with advertising, marketing coordinating & project management. What primary & sub industry would you select for this company profile?
Primary Industry: Business Services, Sub Industry: Advertising & Marketing
Does BlackRock accept ShuckBucks from ZoomInfo?
No
True or False: A researcher is talking to an operator, trying to confirm a phone number for an employee. The op says "I can't give you his number, but if you leave him a voicemail, he will get back to you". The researcher responds "Sure, that works, thank you so much". This would be compliant.
Name all of the U.S. states in which ZoomInfo has offices (Bonus 100 points for naming an office located outside of the U.S)
Massachusetts, Washington, Maryland, Ohio, Pennsylvania, Michigan, Israel