OD Trivia
This was the original name of the On Demand team.
What is Dilla?
This is what walkers must do in order to get paid for an OD walk.
What is start the Rover Card?
This is the group in Zendesk that is assigned On Demand tickets.
What is Dog Walking?
The market and month of On Demand's launch
What is Seattle in May 2017?
These are the walk lengths that owners can choose from.
What is 30 or 60 minutes?
This is the macro that you apply to a Late Walk ticket that has a flexible start time.
What is Late Walk > Flexible Start Time?
This is the meaning and original language of the term, "Dilla".
What is wag in Icelandic?
This is the definition/explanation of the consideration set.
What is the algorithm that determines what walkers to text about an available walk, based on distance and previous bookings?
This is how you resolve a last-minute walker cancellation.
What is, cancel, resubmit, leave a staff note, send light coaching?
This is the name of the On Demand team's mascot.
What is Karl?
This is the info that a walker can see in the walk request.
What are:
-pet profile
-general location
-schedule
?
This is how to verify if a walk has a flexible start time.
What is - check the inquiry and tracker sheet?
This is the quadrant that decoupling will first launch in.
What is North West Seattle?
This is the onboarding process for a new On Demand walker.
What are survey, lessonlys, safety quiz, harness check, enhanced background check.
This is the high level process to resolve an unfulfilled ticket?
What is, I'm not going to type out all the steps?