Someone who provides advice on a particular job function.
Mentor
Where should I correct Poor work performance?
Privately
What am I ?
Trainees receive immediate feedback, allowing them to correct mistakes and improve promptly.
Real-Time Feedback
Set ______ Goals
SMART
The coach provides ongoing ________, corrections and support to help the trainee improve their performance.
Feedback
Someone who instructs on how to get the job done.
Coach
What types of questions should I ask the coachee?
Open-Ended questions
Advantage/Disadvantage
Coach is inexperienced and communicates poorly.
Disadvantage
Starting with A________
Be flexible and willing to adjust your coaching style.
Adaptable
COACHING IS A PROVEN METHOD FOR INCREASING INDIVIDUAL'S _______________
PERFORMANCE
What does the abbreviation mean OJC?
On-the-Job Coaching
Do or Don't?
Conduct a need assessment of the coachee prior to the training.
Do
Advantage or Disadvantage
On-the-job coaching may not cover broader theoretical concepts or soft skills that are important with being observed or critiqued by colleagues
Disadvantages
You use this technique to get information from coachee
Active Listening
This occurs at the end of coaching exercise, to ensure that the employee continues to develop and improve in their role.
Follow-up
I am specifically designed to give training on a specific job function.
Customization
I commend openly, in the presence of other employees.
Good Performance
Advantage/Disadvantage
"You should have known"
Disadvanteg
I am a very effective training method that replicates real work situations to help employees or candidates practice and develop the specific skills and competencies required for their roles.
Simulation
Effective coaching is a _____________ effort between the coach and the coachee.
collaborative
What am I?
A structured approach to training and development that takes place within the work environment.
On-the-job Coaching
Do/Don't
It is best for the coach to apply a one-size-fits-all approach.
Don't
What benefit does trainees gain from hands-on experience directly related to their job tasks.
Practical Learning
What is the transmission of technical skills, job specific procedures, soft skills or any other related competences from the coach to the trainee?
Skills Transfer
Fill in the blanks.
Your role as a __________ is to guide and support the ____________ on their journey to achieving their goals and becoming their best selves.
coach , coachee