1
2
3
4
5
100

available

müsait,uygun

100

connect

bağlantı kurmak

100

contact

irtibat kurmak

100

dial

tuşlamak

100

engaged

meşgul

200

call center

çağrı merkezi

200

hang on

hatta beklemek

200

leave a message

mesaj bırakmak

200

keep in touch (with)

irtibatta olmak

200

hang up

telefonu kapatmak

300

communicate

iletişime geçmek

300

memo

kısa not

300

put through

telefonla bağlamak

300

ring

çalmak(kapı/telefon)

300

video chat

görüntülü konuşma

400

A: Thanks for the invitation but I don't feel very well.

B:....................................

a)I'm afraid I can't.

b)Yes, I'd love to.

c)I'm sorry to hear that.

I'm sorry to hear that.

400

A: Hi Tina. This is Peter. Is your brother there?

B: ..........................................

a)I'll be there on time.

b)I'll get him.

c)I'll call back later.

I'll get him.

400

A: I have two tickets to the concert. Would you like to come with me?

B: ...........................................When is it going to start?

a)I'm sorry I can't.

b)We'll meet up later.

c)Sure. I'd like to.

Sure. I'd like to.

400

You call the Star Company and and you would like to talk to the manager, so you want the secretary to connect you. What do you say?

a)Could you put me through to the manager please?

b)Could you hold on a moment please?

c)Pick up the phone please.

Could you put me through to the manager please?

400

Someone calls and he wants to speak to your brother but he is in the bathroom right now.What do you say?

a)Could you hold on a moment please?

b)I am sorry to hear that.

c)I am afraid he is not available at the moment.

I am afraid he is not available at the moment.

500

your brother's friend calls and he wants to speak to your brother.You will get your brother but he is in his room.What do you say to your brother's friend to wait for a while on the phone?

a)Hang up the phone.

b)Hold on, please.

c)call him back later

Hold on, please.

500

Your cousin calls you and says that she can't come to your pyjama party because she doesn't feel well.What do you say?

a)I'm sorry to hear that.

b)I'll try again later.

c)I'll be there for sure.

I'm sorry to hear that.

500

Someone calls and want to speak to your father, but your father is out now.What do you say?

a)Let me try to connect you.

b)Can you please tell him that Nick called?

c)Do you want to leave a message?

Do you want to leave a message?

500

You call your friend but his mum answers the phone and says he's not available at the moment.Leave a message for him.

a)Can you tell him to call me back?

b)Would you like to leave a message?

c)Could you speak louder please?

Can you tell him call me back?

500

You have two tickets for the cinema and you want to invite your friend to come with you. What do you say?

a)Is Sunday still OK for the cinema?

b)What time are we going to go?

c)Would you like to go to the cinema with me?

Would you like to go to the cinema with me?
M
e
n
u