Process/Projects
Filters are Friends
"RIGHTEOUS...RIGHTEOUS"
OnBase in General
Your Favorite Topic
100
Name 1 Department we have overhauled with a new and Modern Solution
Fulfillment
Passare
Many More! (Yours is next)
100
True or False: You can set up your own Custom Filter(s)
Oh Heck yeah....You can set up any filter and constrain it by whatever you need!
100
What is Application Enabler?
App Enabler is a shortcut feature in OnBase that can execute tasks based on simple user actions
100
Reconnect? What isn't connected?
If you get a Reconnect message while working please let us know! We fixed our "Darla" so we want to know if it happens again.
100
How does a squid go into battle
Well-armed
200
What are some good signs your process could be improved?
- If you have repetitive tasks
- If you are wasting time with simple actions
- Work from Excel
200
What do you do if a filter won't open for you?
Relaunch First! If that doesnt work, check your connection and let one of us OnBasers know. We can always fix it!
200
Name 1 program or screen is App Enabler compatible with
Uh how about ALL OF THEM!!!
200
You can't find a document, where do you go?
Document Retrieval is a great tool that allows you to search for a document based on specific criteria.
You can always contact us as well!
200
How do you talk to a fish?
Drop a line
300
How can you propose an addition or project to be worked on?
Talk to your supervisor and we will set up a time to detail it out!
300
Janice wants to move her columns in her filters around, can she do that?
She can! If you ever need to see a column or field in a different position you can do this yourself.
300
True or False: App Enabler can only bring up documents?
False, App Enabler can bring up documents or object.
(Even Create documents or objects)
300
When are the OnBase guys available to help you with an issue?
Whenever Rick Astley gives you up...that is when we are unavailable...
(But he will never make you cry
Never gonna say goodbye
Never gonna tell a lie and hurt you)
300
What does every fisherman want?
A "Gillfriend"
400
True or False: We can track how much time we save per project?
True! We keep track of all the time that is saved from help tickets or big projects (20,065 hours currently)
400
"How come I can't see the number of each item in a filter?"
You need to select "Show Count" on the filter you want to see the number on
400
What do you do if your App Enabler isn't working?
Relaunch your Unity Client first then reach out to your OnBase Team.
400
You normally have tasks for an agent or other object but they arent there, what is up with dat?
Right Click, and check if the object or document is in a workflow. If it is not then you can Execute Workflow and it will add it. Your tasks will show up!
400
What did the swordfish say to the marlin?
dang....You're looking sharp...
500
How do we show a new project once it is ready to go live?
We always set up a demo meeting where we walk through. That way everyone is on the same page. There could be multiple of these types of meetings.
500
Name 1 Feature in the Filter Bar Task section
Autosize Column Widths
Reset Filter Settings
Show/Hide Columns
Save Filter Settings
500
App Enabler could be used to create a Customer Care Request from GIAS?
Yeppers, you could hit a shortcut key and it will create a Customer Request for you!
500
You are getting some sort of "Bug Report", what do you do with this?
Save the Bug Report to your desktop and send it to us. This bug report helps us see EXACTLY what and where something is wrong!
500
Did you hear about the fight at the seafood restaurant?
It was rough...two fish got battered
