Search Quality
A client asks to post a long term Volunteer position (unpaid, no college credit) for their non-profit organization, for free. How would you advise the client in this situation?
Volunteer positions can be posted on Indeed for free. The job title must state "volunteer" and the job description should have detailed information about the opportunity.
What does FBA stand for?
Fact. Benefit. Application.
What is the current test percentage for CPA?
50%
You’re speaking with a client who is asking repeated questions about CPA cost. What color energy would you assume this client leads with?
Blue
What is the SLA for an appeal that has been submitted?
24-48 hours.
A Sponsored Job is __ times more likely to result in a hire
3.5%
What is the maximum cost-per-click set by Bid Optimizer?
$15 per click.
What are the five steps to resolving objections?
Listen, Cushion, Question, Evidence, Evaluate
What are the 4 visibility levels of jobs in Waldo?
Nowhere, Job Alert, Sponsored Only and Organic.
Name three features that clients can utilize through Company Page Premium (CMPP) that they would not have access to with a free Company Page.
Engagement analytics, competitor information, featured reviews/jobs
A client calls in and asks about CPA - what is it and what are the benefits?
The CPA model allows employers to select the number of applicants they want to receive. Indeed will deliver applications over 30 days (actual may be shorter or longer)
Benefits: No overspend, clients will be able to decide on # of applicants, simplifies our pricing model
What does the GROW Model stand for?
Goal, Reality, Options, Way Forward
If a job is set to nowhere because of a false positive rule related to the company name, what Ticket Type would you create a Jira Ticket under?
Visibility Request
What is the Business Number on Canadian accounts, and what purpose does it serve?
The Business Number (BN) is a unique number the Canada Revenue Agency (CRA) assigns your business as a tax ID. It is a nine-digit number that is unique to your business and that is used when dealing with federal, provincial, or local governments. This is used for VAT tax purposes in Canada/additional sales tax coverage.
In what case would an account switch from CPA to CPC?
Statewide/Nationwide, In-person or by phone apps, Confidential, Apply URL Ads, Indeed Central Jobs
What are SMART goals?
Specific, Measurable, Achievable, Relevant, Time-Bound